Troubleshooting; Frequently Asked Questions - Source Audio Collider Delay+Reverb User Manual

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Troubleshooting

Restore Factory Settings
In order to revert the Collider to its factory settings, clearing all user data, presets, expression
mappings and custom effect engines, use either the Neuro Mobile App or Neuro Desktop Editor and
choose the Factory Reset option in the Hardware Options menus. It is also possible to perform a
factory reset without the Neuro App by following these steps:
Press and hold the O
Connect the power supply.
The C
ONTROL
F
once the C
OOTSWITCH
Noise
Power source: Ensure that the proper power supply is being used.
Near noise source: Move pedal away from power supplies and other equipment.
Other equipment: Remove other effects from signal chain; see if noise persists.
Bad cables: Swap out audio cables.
USB ground loop: When connected to a computer using a USB cable, noise can appear in the audio
signal. This usually results from ground loop noise due to the Collider and computer running on
separate power supplies. In the case of laptops, disconnecting the computer's power supply and
running it on a battery can often mitigate the noise. External display monitors are often the primary
source of noise, and powering down monitors can also resolve noise issues.
Ground loop with amp: Make sure your Collider is running on the same power mains circuit as your
guitar amplifier.
Hot Hand Doesn't Work
Low power: Ensure that the proper power supply is being used.
Not calibrated properly: Calibrate the Hot Hand. See the
Not connected properly: Check Hot Hand connections.
Unit Appears Dead / No LEDs Lit
Wrong power supply: Use correct power supply. See the

Frequently Asked Questions

What kind of instruments can I connect to the Collider's inputs?
The Collider's audio inputs are high impedance (~ 1 MΩ) and they can accept high impedance signal
sources like guitars/basses with passive pickups, as well as low impedance sources like line-level
audio circuits, guitars/basses with active pickups, electronic keyboards, or mixer outputs. The input
circuit can handle signals ranging up to 6.0 Volts, peak-to-peak.
SA263
F
PTION
OOTSWITCH
L
will blink rapidly until the reset is complete. You can stop holding the T
ED
L
starts to blink.
ONTROL
ED
Collider Delay+Reverb Owner's Manual
.
Hot Hand Input
DC 9V (Power)
AP
section for more details.
section for more details.
41

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