Reports - Iridium SHOUT ns General Description Manual

NAL Vue can use any of its collected data points to alert managers if one if its assets is in
need of attention. Triggered alerts can be tied to intervals as mentioned above, but are also
more often tied to events, activity, or geofence criteria. Alerts related to geofences can help
managers keep assets out of dangerous situations or locations, and can also help managers
identify potential theft if their assets deviate too far from the intended path. Because of the
potential for hardware to be able to track and monitor personnel and their vital signs as well,
NAL Vue can alert the system when a given unit is under siege, or if a particular field agent,
operative, or member of a team is under duress or worse. This kind of real-time monitoring
and alerting system allows managers to respond more quickly and with better information.
Alerts encompass a wide range of mostly trigger-based activity and behavioral monitoring.
NAL Vue can also be used to automate certain "checking" and "reminder" activities and
processes associated with hardware assets. Beyond that, manual alerts can be transmitted
between NAL Vue and any device in the primary user portal that is part of the connected
ecosystem. Alerts can be triggered by a number of events and data points within the NAL
Vue ecosystem, but will most commonly be associated with motion activity, geofence activity,
and meter readings. The asset's hardware and sensory devices will be the primary means of
determining the extent of the alert activity a manager is capable of establishing. Some alerts
will require the contact to acknowledge receipt of the notification, and these alerts will be
resent from the portal until the contact has acknowledged it. The interval and number of
retries can be configured by the user setting up the alert, and the course of action for
unanswered alerts can include sending an alert to a secondary contact.

8.2.4 Reports

Reports from the NAL Vue system range from generic to high level and high level activity
reports to fully customized and specifically detailed reports. Visual reports from the NAL Vue
dashboard are also readily available, and can be customized by the user in order to help them
aggregate the data they need to make decisions and act upon insights produced within their
data ecosystem. NAL Vue offers a host of report types ranging from activity reports which
are a detailed list of all information gained from an asset to more specific reports like geofence
dwell reports which identify how long an asset has been within a specific area. In addition to
asset-related reports, administrators can also generate reports for NAL Vue users so that they
can track the OP address, activity log, and session data for all activity in the system within a
given time frame. For the majority of reporting needs, the reports that are already part of
NAL Vue are those that are preconfigured to display the most pertinent information with
regard to telematics. These reports can be customized by the user.
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