Table of Contents
Advertisement
8.2.5.2 Messaging Capabilities
Users in the field with devices that have a graphical user interface can use their device to
communicate with a system manager anywhere in the world by sending messages to the NAL
Vue system from the device. This same functionality also permits devices to communicate
with one another, regardless of manufacturer. Those devices will also allow the same operator
to receive important messages from a command hub, or instructions related to performing
certain tasks or field work. This feature set can be critically important in emergency scenarios,
as well as everyday operational needs for certain types of organizations.
Messages can be routed between devices, including those that do not normally have the
means to communicate with one another. NAL Vue accomplishes this by assigning a message
routing ID to each device. For example, Device Alpha (ID 13) can send a message to Device
Bravo (ID 44) by sending a text message "44:Hello, Device Bravo." The ID on the front of the
text message tells the network to route the message to Device Bravo. This limits the need for
additional address books to be developed, for as long as two operators are utilizing devices
connected to NAL Vue, they can communicate with one another using this switchboard ability.
For managers or standard users of NAL Vue, this process is even easier, as they can push
the messages to the devices directly from the system's user interface (UI). This can be taken
a step further when engaging the messaging functionality utilizing geofences. Instead of
communicating to only one device, dispatchers can quickly draw a geofence around an area
and begin messaging everyone in the designated zone. This process allows managers to
quickly and efficiently direct personnel in the field on how to deal with situations.
For emergency services, this can be employed to make persons aware of how to respond
to threats or natural disasters, and for fleet managers, messages could include important
information about expected delays, route guidance, modifications to the existing plan, or
NAL Research Corporation (451-01001.B)
Figure 32. NAL Vue Messaging window.
68
Advertisement
Table of Contents
