Remote Timeout; Lost Can Partner - Agilent Technologies InfinityLab LC Series User Manual

7 Error Information
General Error Messages

Remote Timeout

Error ID: 0070
A not-ready condition is still present on the remote input. When an analysis is
started, the system expects all not-ready conditions (for example, a not-ready
condition during detector balance) to switch to run conditions within one minute
of starting the analysis. If a not-ready condition is still present on the remote line
after one minute the error message is generated.
Probable cause
1
2
3

Lost CAN Partner

Error ID: 0071
During an analysis, the internal synchronization or communication between one
or more of the modules in the system has failed.
The system processors continually monitor the system configuration. If one or
more of the modules is no longer recognized as being connected to the system,
the error message is generated.
Probable cause
1
2
3
Agilent InfinityLab LC Series VWD User Manual
Not-ready condition in one of the instru-
ments connected to the remote line.
Defective remote cable.
Defective components in the instrument
showing the not-ready condition.
CAN cable disconnected.
Defective CAN cable.
Defective main board in another module.
Suggested actions
Ensure the instrument showing the not-ready
condition is installed correctly, and is set up cor-
rectly for analysis.
Exchange the remote cable.
Check the instrument for defects (refer to the
instrument's documentation).
Suggested actions
• Ensure all the CAN cables are connected cor-
rectly.
• Ensure all CAN cables are installed correctly.
Exchange the CAN cable.
Switch off the system. Restart the system, and
determine which module or modules are not rec-
ognized by the system.
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