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PARTNER Voice Messaging Installation and Programming
Test 1
Make an internal call to the ports that have been assigned to the VMS Hunt Group by doing the
following:
1. Press i78 . See "Result." Hang up and go to Step 2.
2. Press i79 . See "Result."
Expected Result:
You should hear the following:
"Welcome to PARTNER Voice Messaging. Please enter extension and # sign."
Problem Resolution:
If you do not hear the correct system response, verify that extensions 78 and 79 have been
assigned to Hunt Group 7 (#505). You may also need to verify that the PC card is fully inserted.
Test 2
If the VMS Hunt Schedule for the communications system (or for the line for PARTNER ACS
3.0 or later) is set for Day Only, make sure the communications system is set to Day Mode and
follow the procedure below.
If the VMS Hunt Schedule for the communications system (or for the line for PARTNER ACS
3.0 or later) is set for Night Only, select the communications system Night Service button and
follow the procedure below.
1. Call in on a line answered by the Automated Attendant Service.
2. Check the system response.
For the PARTNER ACS Release 3.0 or later: The Automated Attendant Service should
answer on the appropriate number of rings (0 to 6 rings).
For all other systems: If the system is set for
— Immediate, Automated Attendant Service should answer the call on
the second ring.
— Delayed, Automated Attendant Service should answer the call after the fourth ring.
3. Listen for the Automated Attendant Menu Prompt.
4. Choose an option from the menu.
Expected Result:
Make sure your call is transferred to the appropriate extension or group. Then do the following:
1. Repeat Steps 1 through 4 for each option on the menu.
2. Repeat Steps 1 through 3 for each line that has Automated Attendant Service coverage.
Verifying the System Programming
38
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