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Programming the
Communications System
Overview
This chapter provides instructions for changing the communications system settings necessary for
proper operation with PARTNER Voice Messaging. You should have all completed voice
messaging system and communications system planning forms available for reference.
In addition, refer to the "Initial Programming Checklist" in this chapter to determine which
communications system features you will need to program for specific voice messaging
configurations.
When you complete all programming, perform the system programming verification procedures in
Chapter 6.
Initial Programming Checklist
You must program the following communications system features for every installation:
VMS Hunt Group Extensions (#505)
Assign the PARTNER Voice Messaging PC Card's extensions 78 and 79 to PARTNER ACS or
PARTNER Endeavor Hunt Group 7 (#505), which is used for voice mail systems. See
Chapter 4 for instructions.
Transfer Return Extension (#306)
If the voice mail system transfers a call to an extension that is busy or does not answer and
that has no Voice Mail coverage, the communications system transfers the call to the Transfer
Return Extension. The factory setting for Transfer Return is extensions 78 and 79 (the voice
messaging system). If you want calls returned to the receptionist's extension, assign that
extension as the Transfer Return extension. Otherwise, specify another extension.
For Automated Attendant Service, program the following communications system features:
Group Call Distribution (#206 - Option 1)
VMS Hunt Delay (#506)
Automatic Extension Privacy (#304)
VMS Hunt Schedule (#507)
Music On Hold (#602)
5
Overview
27
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