Chapter 9: Troubleshooting Your System; Troubleshooting System Memory - Dell PowerEdge M630p Owner's Manual

Safety first — for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that are shipped with your product.
NOTE: Solution validation was performed by using the factory shipped hardware configuration.
NOTE: For troubleshooting information about the PowerEdge VRTX enclosure components, see
Enclosure Owner's Manual at Dell.com/poweredgemanuals.
NOTE: This chapter provides troubleshooting information for the VRTX enclosure only. For troubleshooting information
on the server modules, see the server module documentation at Dell.com/poweredgemanuals.
Topics:
•

Troubleshooting system memory

• Troubleshooting hard drives
• Troubleshooting Solid State Drives
• Troubleshooting USB devices
• Troubleshooting an Internal SD Card
• Troubleshooting processors
• Troubleshooting the system board
• Troubleshooting the NVRAM backup battery
Troubleshooting system memory
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that are shipped with your product.
NOTE: Before performing the following procedure, ensure that you have installed the memory modules according to the
memory installation guidelines for the server module.
Steps
1. Restart the server module:
a. Press the power button after to turn off the server module.
b. Press the power button again to apply power to the server module.
If no error messages appear, go to step 8.
2. Enter the System Setup and check the system memory setting.
If the amount of memory installed matches the system memory setting, go to step 8.
3. Remove the server module from the enclosure.
4. Open the server module.
Troubleshooting your system
Dell PowerEdge VRTX
Troubleshooting your system
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