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Answering A Call; Advanced Features - Avaya J139 Quick Reference

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Answering a call

Use this procedure to answer a call. When you receive a
call, the phone does the following:
• Generates audio-visual alerts.
• Displays the caller's name or number.
Note:
When the Incoming call pop-up window is displayed,
the only visual alert is the flashing beacon LED. If you
press Ignore, both the beacon LED and line key LED
start flashing.
Do one of the following:
• Lift the handset.
• Press Speaker.
• Press OK.
• Press the Answer soft key.
• Press Headset.
You cannot answer calls using the Bluetooth headset.
The headset does not play an alert tone for these
calls.
Viewing the Recents details
In the Recents screen, depending upon the call type, you
can view the following details of each call:
• Name
• Extension number
• Time
• Date
• Duration
Note:
Duration is not available for a missed call.
1. Press Recents.
2. (Optional) To navigate through Main menu, scroll to
the following:
a. Applications, and press Select.
b. Recents, and press Select.
3. Select the call that you want to view.
4. Press Details.
The phone displays the details of the selected call.
Contacts
Adding a new contact
Use this procedure to add a contact to the phone. You can
save up to 250 contacts.
1. Press Contacts.
2. (Optional) To navigate through Main menu, do the
following:
a. Scroll to Applications, and press Select.
b. Scroll to Contacts, and press Select.
3. Do one of the following:
• If your Contacts list is empty, press New.
• If your Contacts list is not empty, press More >
New.
4. Use the dial pad to enter the contact's first and last
name in the corresponding fields.
• Press the number key that corresponds to the letter
or number that you want to enter.
• If the characters are on the same key, pause before
entering the next character.
• To enter a space, press 0.
• Enter the remaining letters or numbers.
• To enter a symbol, press More > Symbol. Use the
navigation arrows to highlight the symbol that you
want to enter and press Insert.
• To delete the last character, press the Bksp soft
key.
5. Enter the extension.
The contact extension can include uppercase and
lowercase letters, numbers 0 - 9, and special symbols,
such as comma (,), plus (+), and dot (.).
6. Press Save.
Viewing the contact details
Use this procedure to view the details of a contact. You
can call, edit, or delete a contact from the Details window.
You must have at least one contact in the Contacts list.
1. Press Contacts.
2. (Optional) To navigate through Main menu, do the
following:
a. Scroll to Applications, and press Select.
b. Scroll to Contacts, and press Select.
3. Select the contact that you want to view.
4. Press Details.
• To call the contact, press Call.
• To edit the contact, press Edit.
• To delete the contact, press Delete.
• To view more options, press More.
Creating a local Сontacts group
1. Press Contacts.
2. (Optional) To navigate through Main menu, do the
following:
a. Scroll to Applications, and press Select.
b. Scroll to Contacts, and press Select.
3. Press More.
4. Press Groups.
5. Press NewGroup.
6. In the Enter group name field, type your group name.
7. Press Save.
Adding a contact to the local group
• Ensure that your Contacts list is not empty.
• Create minimum one local group to add your
contacts.
1. Press Contacts.
2. (Optional) To navigate through Main menu, do the
following:
a. Scroll to Applications, and press Select.
b. Scroll to Contacts, and press Select.
3. Press More.
4. Press Groups.
5. Scroll to the group you want to add a contact to, and
press Members > +Members.
6. Scroll to the contact you want to add, and press Add.
7. (Optional) To add more contacts, repeat Steps 4 and
5.

Advanced features

Forwarding a call to another extension
Use this procedure to forward incoming calls to a specified
number.
Ensure that the feature is activated by the administrator.
Contact your administrator for details.
1. Press Main menu.
2. Scroll to Features, and press Select.
3. To enable Call Forward feature, scroll to one of the
following options:
• Call Fwd
• Call Forward-Busy
• Call Forward-No Answer
4. Press Select.
5. In the Destination field, enter the number where you
want to forward the incoming calls.
6. Press Save.
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