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Wallbox
eNext
User Manual

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Summary of Contents for Circontrol Wallbox eNext

  • Page 1 Wallbox eNext User Manual...
  • Page 2 C O P Y R I G H T I N F O R M AT I O N This document is copyrighted, 2019 by Circontrol, S.A. All rights are reserved. Circontrol, S.A. reserves the right to make improvements to the products described in this manual at any time without notice.
  • Page 3: Table Of Contents

    Here’s your guide to use and configure eNext. 1 — So, Hello! 2 — Features 3 — First Steps A - Download 'HiCharger' App B- QRSCAN C - Manual 4 — How to use it? - Plug&Charge A - Standby B - Start charging C - Charging D - Charge stopped...
  • Page 4 Wallbox eNext User Manual 5 — How to use it? - Presence recognition A - Standby B - User identification C - Start charging D - Charging E - Charge stopped F - EV fully charged G - Stop charging 6 —...
  • Page 5 D - Diagnostic E - Firmware F - Advanced Settings 9 — 'HiCharger' App - Settings A - Overview B - About C - General 10 — Factory reset 11 — LED beacon notifications - Legend A - Blinking red errors B - Blinking yellow status 12 —...
  • Page 6 Wallbox eNext User Manual This manual provides information about the usability and configuration of the Wallbox eNext, which has been designed and tested to allow electric vehicle charging, according to IEC 61851. This manual contains all the necessary information for a safe use and step-by-step configuration instructions.
  • Page 7: So, Hello

    • Do not use any adaptors or conversion when energised. adapters, except those approved by the EV manufacturer • Use only CIRCONTROL supplied spare parts. • Cord extensions set are not allowed to be user • Only trained and qualified personnel shall have access to electrical parts inside the device.
  • Page 8 Wallbox eNext User Manual 1 — LED beacon 3 — Plugs* 5 — Closing box holes 2 — Cable glands 4 — Wall support holes (*) Plugs may vary depending on the model...
  • Page 9: Features

    Features M A I N F E AT U R E S O F T H E U N I T Charge Point may not include electrical protection elements. • ABS plastic housing: Robust • Bluetooth: Bluetooth v4.2 + BLE Plastic material to resist severe wireless communications for remote environmental conditions including...
  • Page 10 Wallbox eNext User Manual Download ‘HiCharger’ App 1. Download the app ‘HiCharger’, 2. Enable Bluetooth in your smartphone. 3. Launch the mobile App: ‘HiCharger’. Compatible with Android version 4.4.2 or later and iOS version 9 or later...
  • Page 11: First Steps

    First steps 4. Select your language. 5. Tap the “Add” button in order to pair a new Charge Point. 6. Select the mode. • QRSCAN: This option allows to perform the pairing automatically, by scanning the QR code. For further information please refer to section “B - QRSCAN”...
  • Page 12: Bqrscan

    Wallbox eNext User Manual QRSCAN Scan the QR code provided. There are two identification labels containing the same unique QR code for each Charge Point. One of them is attached to the Installation Manual and the other one is patched inside the...
  • Page 13 The password is required after selecting the Charge Point. 7. The Charge Point name can be customized. 8. Once the Charge Point is paired, its conectivity status is visible on the ‘List’ screen. From now on, the Charge Point can be managed following the instructions of this manual.
  • Page 14: A Standby

    Wallbox eNext User Manual Plug&Charge identification method is set by factory default and enables the user to start a charging transaction without an identification. This configuration could be adequate for equipment placed in private areas where identification is not required.
  • Page 15: Eev Fully Charged

    How to use it? - Plug&Charge • The EV batteries are too warm to continue the charge transaction. • A “Stop Charging” was programmed through the Time Schedule in ‘HiCharger’ App. • There is not enough power available in the installation managed by the BeON. •...
  • Page 16 Wallbox eNext User Manual Presence recognition allows the user to perform the same actions as described in the previous chapter by means of smartphone proximity as identification method. The presence recognition by smartphone proximity is achieved when the Charge Point detects the ‘HiCharger’...
  • Page 17: How To Use It? - Presence Recognition

    How to use it? - Presence recognition User identification User identification takes place when the presence recognition is performed. Being the Charge Point and the smartphone paired, the Charge Point will notify the smartphone presence with three purple light blinks. Afterwards, LED beacon will turn green in a fade-in/fade-out effect notifying that the charge transaction is available.
  • Page 18: D Charging

    Wallbox eNext User Manual Charging When the charge transaction starts, the LED beacon turns blue in a fade-in/fade-out effect. Charge stopped In some cases the charge transaction can be stopped due to different causes such as: • The EV batteries are too warm to continue the charge transaction.
  • Page 19: G Stop Charging

    Stop charging To finish the charge transaction, stop the charge through the ‘HiCharger’ App (see Section “D - Management options” in Chapter 7) or stop the charge through the Vehicle. Once the charge transaction is stopped, the user will be able to un-plug the connector. Once the connector is un-plugged, the LED beacon turns back to green in a fade-in/fade-out effect, indicating that Presence recognition is being detected and that a new charge...
  • Page 20 Wallbox eNext User Manual Overview ‘List’ view is an overview screen that shows the Charge Points that have been paired with the smartphone trough ‘HiCharger’ App. The connection status between the Charge Points and the smartphone is also shown and updated every 15 seconds.
  • Page 21: Hicharger' App - List

    ‘HiCharger’ App - List The order in which the Charge Points appear in the List view is the priority in which the ‘HiCharger’ will automatically connect with. By pressing on the ‘Share’ button, ‘HiCharger’ will generate a new QR code that contains the Charge Point MAC code and its access password in order to share access data easily.
  • Page 22: A Overview

    Wallbox eNext User Manual Overview Connection status Refresh the Charge Point status Charge Point name Charge Point status Charge transaction information Charge Point management options The Charge Point status is refreshed every 15 seconds when the Charge Point is within Bluetooth range.
  • Page 23: B Status

    ‘HiCharger’ App - Dashboard Status AVAILABLE: The Charge Point is available to connect and charge the vehicle. CHARGING: The Charge Point is charging a vehicle. The blue shape fades-in/ and fades-out and the screen shows the time elapsed of the charge transaction. PAUSED: The charge transaction has been stopped.
  • Page 24: C Error Information

    Wallbox eNext User Manual Error information If an error occurs, information about the error will be shown in the ‘HiCharger’ App. Furthermore, LED beacon will performe a blink sequence referring to the eror. By tapping the information button , a pop-up appears with the error information as shown below: •...
  • Page 25: D - Managament Options

    Management options Play: The Charge Point starts the charge transaction. Stop: If the Charge Point is charging, it stops the charge transaction. Charger options: opens Charger Options menu and shows the information of the Charge Point. For further information, please refer to Chapter “8 - ‘HiCharger’...
  • Page 26 Wallbox eNext User Manual Overview Access the Charger Optipons menu by tapping on the left bottom corner button of the Dashboard view. In the Charger Options menu it is possible to manage the setting options of the Charge Point connected with ‘HiCharge’ App. Furthermore, it is given basic information about the Charge Point.
  • Page 27: Hicharger' App - Charger Options

    ‘HiCharger’ App - Charger Options Identification method Plug&Charge: The Charge Point will start and finish the charge transaction without the need of user identification. For further information refer to Chapter “4 - How to use it? - Plug&Charge”. Presence recognition: User identification by proximity using the ‘HiCharge’...
  • Page 28: D Diagnostic

    Wallbox eNext User Manual All changes are applied automatically and the following message will pop up to confirm it. Diagnostic It is used to check Charge Point internal devices and diagnose possible errors. The LED beacon shows a white color during diagnostic process.
  • Page 29 Protections This diagnostic will check the electric protections on the Charge Points. Some protections are optionals and may not be implemented in all the equipments. After this diagnostic, the Charge Point will need to be rearmed manually before it is used again to charge a vehicle.
  • Page 30: E Firmware

    Wallbox eNext User Manual Locks The Locking mechanism secures the cable in the socket to prevent an undesired disconnection of the vehicle and to protect the user from a possible electric shock. This functionality is optional and may not be implemented in all the Charge Points The diagnostic actuates over the locking mechanism of the socket opening and closing it several times.
  • Page 31: F Advanced Settings

    The update process can take several minutes, during this time the application should be kept open and the smartphone in the Charge Point’s Bluetooth range. If an error occurs while updating the Firmware, please try to repeat the process with a different smartphone. If needed, pair the Charge Point with the smartphone using the QR provided in the Installation Manual or inside the equipment or by introducing the password of the Charge Point.
  • Page 32 Wallbox eNext User Manual Bluetooth password In the ‘Bluetooth password’ menu, the user can see the current password of the Charge Point and change it. The password shall be a four alphanumeric characters code. The password can be restored to factory value performing a factory reset as described below.
  • Page 33 Home BeON configuration The Home BeON device is an optional device that optimises the Electric Vehicle (EV) Charge Point analysing the total current consumption in the residential facilities. Home BeON manages the current that can be supplied to the vehicle considering the consumption of other devices connected to the installation.
  • Page 34 Wallbox eNext User Manual Overview About: gives information about Circontrol company and ‘HiCharger’ App. FAQ: Frequently Asked Questions. General: ‘HiCharger’ App Settings menu.
  • Page 35: Hicharger' App - Settings

    ‘HiCharger’ App - Settings About App Version: Current ‘HiCharger’ App version. Compilation date: Release date of the App version installed. Use Terms: Terms that the user shall agree in order to use ‘HiCharger’ App.
  • Page 36: C General

    Wallbox eNext User Manual General Automatic connection: This option allows the smartphone to directly pair to any Charge Point from the ‘List’ menu that is available. This option should be enabled to allow the Presence Recognition. Language: This option allows to change the language of the App.
  • Page 38 Wallbox eNext User Manual Factory reset is a function of the Charge point to reset its configuration to factory values. Factory button The main PCB is located inside the Charge Point equipment. As shown in the figure below, a yellow button can be found in the main PCB. The factory reset is executed by pressing and holding the yellow button for three seconds.
  • Page 39: Factory Reset

    Factory reset Settings that will be reestablished: • Communication settings • Time schedule • Identification method • Power supply current limit • Password access • Home BeON configuration...
  • Page 40 Wallbox eNext User Manual The LED beacon on the Charge Point informs about different status or error messages, using different colors and sequences. GREEN LIGHT Green light indicates ‘Presence recognition’ identification method is enabled and that the Charge Point is waiting for a user identification.
  • Page 41: Led Beacon Notifications - Legend

    LED beacon notifications - Legend PURPLE BLINKING Three purple blinks indicate that the user has been identified by the Charge Point through Presence recognition. WHITE LIGHT White light indicates that the Charge Point is running an auto-diagnostic. For further information, please refer to Section “D - Diagnostic”...
  • Page 42: A - Blinking Red Errors

    Wallbox eNext User Manual Blinking red errors Nº of Error Description Solution blinks No voltage detected in Low voltage Make sure all protections are armed. the power circuit. Electric The electric protections Rearm the protections. If you have any protection of the unit are tripped.
  • Page 43: B Blinking Yellow Status

    Blinking yellow status Number Error Description Solution of blinks The temperature Wait until the temperature High inside the charger is goes back to normal and temperature too high to charge. try again. The temperature Wait until the temperature Low temperature inside the charger is goes back to normal and too low to charge.
  • Page 44 Wallbox eNext User Manual GENERAL DATA LED beacon light Frontal LED bar Wireless communication Bluetooth v4.2 + BLE Connectors Type 2 Socket Type 1 Cable Type 2 Cable MECHANICAL DATA Enclosure rating IP54 / IK10 Enclosure material ABS / PC...
  • Page 45: Technical Data

    Technical Data ELECTRICAL DATA Power supply 1P+N+PE / 3P+N+PE Input voltage 230VAC+/- 10% / 400VAC+/-10% 50Hz / 60Hz Frequency MCB IEC 60898-1 (curve C) - includes shunt trip DC 6mA leakage detector (MCB/RCBO with shunt trip Protections (optional) is required to open the circuit) RCBO: RCD Type A + MCB - includes shunt trip Some models do not include intern protections, therefore, the required protections shall be placed upstream in the circuit.
  • Page 46 Wallbox eNext User Manual...
  • Page 47: Need Help

    Need help? In case of any query or if further information is required, please contact our Post-Sales Department ps-support@circontrol.com circontrol.com (+34) 937 362 940 (+34) 937 362 941...
  • Page 48 Wallbox eNext User Manual CIRCONTROL WALLBOX ENEXT USER MANUAL A comprehensive guide on how to use and configure your Wallbox eNext. V1.5, February edition 2020 R203 CIRCONTROL S.A. - ALL RIGHTS RESERVED...

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