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Error Message Tables
Engage™ and Inspire™ Consoles
MESSAGE
"Error launching
application. Please
reload using USB
memory stick."
"Interface board in
Boot mode. Please
start Flash update
now."
"Motor controller in
Boot mode. Please
start Flash update
now."
"Stuck hard key
detected."
"Interface board not
detected."
"Module
communication
error."
2
DESCRIPTION
SBC application was
unable to launch.
MIB application
checksum error
detected.
Motor controller
checksum error
detected.
Indicates at least one
hard key on any of
the keypads is being
detected as closed
when the MIB initially
powers up. Intent
is to detect a faulty
keypad and prevent
any subsequent key
events from being
sent to the SBC.
Communications
between the SBC
and MIB board
were not able to be
established.
MIB (or Achieve
console) is unable
to communicate with
the motor controller
module (i.e. module
no communication).
POSSIBLE CAUSE
Application missing.
Software update
was interrupted via a
power failure or bad
connection with the
USB stick, PC update
application or widget
box.
Software update
was interrupted via a
power failure or bad
connection with the
USB stick, PC update
application or widget
box.
One or more keys
are either shorted
closed or are being
held down at power
up.
Faulty connection
between SBC and
MIB boards.
Power up
communication test
to base failed or lost
communication with
base.
REMEDy
reload application using USB setup utility.
re-flash/update the MIB software.
re-flash/update the motor controller software.
replace keypad(s) or if user is purposely
holding down a key at power up then cycle
power to recover.
Check board to board connection.
Check/replace cabling down to the M/C.
CN 13
M051-00K70-B111
16
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