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Problem Symptom Tables
Engage™ and Inspire™ Consoles
SyMPTOM
Sound does not change.
No sound.
iPod
does not work.
®
Ghost Hr – on engage
treads power cable routing,
or receiver too sensitive,
happened with early
production non-coded.
Emergency Stop is not
working.
Video lockup.
Distorted audio.
Headphone jack loose.
iPod
is not charging.
®
Console does not recognize
USB memory drive inserted
into connector.
POSSIBLE CAUSE
Touch Screen needs
calibration.
Defective MIB.
Air/Cable setting incorrect.
Defective headphones.
Defective headphone jack
or cable.
Defective audio ESD pcb
(92353).
Defective iPod
cable on
®
option panel.
Defective iPod
.
®
Defective tuner board –
Authentication fails.
Non updated cable being
used.
Frame not properly
grounded.
Early non-coded receiver
installed.
Magnet misplaced in
holder.
MIB defective.
Old revision of tuner and /
or SBC.
Option panel not updated.
Option panel not updated.
Defective iPod
cable or
®
connection from option
panel to SBC.
Option panel not updated.
Defective USB drive
or connector / cable /
connection.
Defective SBC.
REMEDy
Calibrate Touch Screen.
Replace MIB.
Change setup to proper setting.
Try different headphones.
Inspect and replace as appropriate.
replace audio ESD pcb if no continuity from p1-1 to p2-1,
p1-2 to p2-2, and p1-3 to p2-3.
Replace option panel.
Verify iPod
function.
®
Replace tuner board.
Cable should be AK65-00043-0001 A2 or later.
See service Bulletin on frame grounding.
Install coded receiver.
Check that the magnet is properly located in the plastic
holder.
replace MIB if cable and magnet good.
Try tuner revision F or later, if still bad then try SBC
revision E or later.
Install latest revision option panel.
Install latest revision option panel.
Check cable and connections, replace, repair as
appropriate.
Install latest revision option panel.
Verify functionality of USB drive. Check cable and
connections, replace, repair as appropriate.
replace SBC.
CN 11
M051-00K70-B111
14
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