Troubleshooting - Eagle Eye SLB Series User Manual

Calibration
Eagle Eye recommends having the unit serviced periodically (2 years generally) to verify the
unit firmware and components are calibrated and operating effectively.

Troubleshooting

See below for solutions to common troubleshooting scenarios:
The LCD display on the front of the unit does not turn on
1. Check the fuses and power supply
2. Check the LCD cable connection to main PCB board
Discharge function stops immediately after startup
1. Check the parameter settings to make sure that none of the measured voltages are out
of the set cutoff value
2. Check connection of test leads
3. Check that all breakers are in the ON position
4. Calibrate unit
Load bank fails to communicate with PC
1. Check connection of COM terminal and that it is powered on
2. Check to ensure the Com Terminal is correctly installed in the device manager and take
note of the COM Port number
3. Check in the software that the COM port number is set to the same as the PC
4. Check that the Com Terminal and Load Bank antennas are attached and open the
Dataview software
"I Channel Abnormal" displays after starting a discharge test
1. The discharge breaker switch on the back of the unit is in the "OFF" position, switch ON
2. Internal CT is malfunctioning, check connections
3. Lose cabling from MOSFETS to breakers, check connections
4. Lose or improper load cable connections to battery bank, check connections
5. Main PCB or driver PCB malfunctioning, contact Eagle Eye
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