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PROCESSOR TECHNOLOGY CORPORATION
CUTS, COMPUTER USERS TAPE SYSTEM
SECTION I
1.2.3
warranty Information
In brief, parts that fail because of defects in materials or
workmanship are replaced at no charge for 3 months for kits, and one
year for assembled products, following the date of purchase.
Also,
products assembled by the buyer are warranted for a period of 3
months after the date of purchase; factory assembled units carry a
one year warranty.
Refer to Appendix I for the complete "Statement
of Warranty".
1.2.4
Replacement Parts
Order replacement parts by component nomenclature (DM8131 IC
or lN2222 diode, for example) and/or a complete description (680 ohm,
~
watt, 5% carbon resistor, for example).
1.2.5
Factory Service
In addition to in-warranty service, Processor Technology
also provides factory repair service on out-of-warranty products.
Before returning the unit to Processor Technology, first obtain our
authorization to do so by writing us a letter describing the problem.
After you receive our authorization to return the unit, proceed as
follows:
1.
Write a description of the problem.
2.
Pack the unit with the description in a container
suitable to the method of shipment.
3.
Ship prepaid to Processor Technology Corporation,
6200 Hollis Street, Emeryville, CA 94608.
Your unit will be repaired as soon as possible after receipt
and return shipped to you prepaid.
(Factory service charges will
not exceed $20.00 without prior notification and your approval.)
1-2
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