IDTECK iTDC Troubleshooting Manual page 16

1) Door does not open
Q1. What kind of reader are you using? (RF or FINGERPRINT)
A1. I'm using fingerprint reader.
Q2. Do you see "Access Granted" message?
A2. I'm using card reader.
Q3. Does the events appear on the software?
A2. Yes, I see "Access Granted" message.
A3. No, I see "Access Denied" message.
A4. Yes, events appear on the s/w.
A5. No, events do not appear on the s/w.
(Same as Answer ① & ② for Question A2)
(Same as Answer ③ & ④ for Question A2)
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