Music On Hold - NEC UNIVERGE SV9100 General Description Manual

Issue 2.0
Multiple Trunk Types
The UNIVERGE SV9100 supports many different Trunks in the system (DID, E&M
Tie Lines, Loop Start, Ground Start, ISDN BRI, ISDN PRI, and T-1 trunks). The
system supports up to 400 trunks in the expanded port package, and a maximum of
56 trunks in the basic port package.

Music on Hold

Music on Hold (MOH) sends music to calls on Hold and parked calls. The music lets
the caller know that his call is waiting, not forgotten. Without Music on Hold, the
system provides silence to these types of calls. The Music on Hold source can be
internal (tone) or from an external customer-provided music source (e.g., tape deck,
or receiver, etc.). The customer-provided source can connect to a PGD(2)-U10 ADP
analog port or to a connector on the GCD-CP10.
Option Available for Using System Tone
The Music on Hold feature is enhanced to allow callers to hear a system tone instead
of playing the internal or external music.
CAUTION
Name Storing
Extensions and trunks can have names instead of circuit numbers. These names
show on a multiline terminal display when the user places or answers calls.
Extension and trunk names make it easier to identify callers. The user does not have
to refer to a directory when processing calls. A name can have up to 12 digits,
consisting of alphanumeric characters, punctuation marks and spaces.
2-56
Callback to Cell Phone
Callback to Cell Phone allows the user to make an incoming call to a
system then hang up before the system answers (like a one ring call),
then the system calls back to the calling Cell Phone using a
pre-programmed number. The advantage is to reduce Cell Phone
charges for calls on a mobile extension system.
After receiving a call back on a Cell Phone, the user can call another
extension or make an outgoing call via the system using the mobile
extension function.
In accordance with U.S. copyright law, a license may be required from the
American Society of Composers, Authors and Publishers (ASCAP) or other
similar organizations, if radio, television broadcasts or music other than
material not in the public domain are transmitted through the Music on Hold
feature of telecommunications systems. NEC Corporation of America and
NEC Infrontia hereby disclaim any liability arising out of the failure to obtain
such a license.
Features