Isdn Compatibility - NEC UNIVERGE SV9100 General Description Manual

IP/Digital Call Logging
When using NEC DT300 and DT700 desktop terminals, telephone calls can be
monitored, recorded and stored. For single phone applications, the NEC 1-Port
Digital Call Logging Unit can be used. This will only support digital DT300 phone
applications. For up to 16 digital ports or VoIP traffic the NEC IP/Digital Back Office
call logging unit can be used.
The back bone of NEC's higher volume call recording software is the NEC IP/Digital
BackOffice software which is PC based and is capable of recording calls from both
VoIP (DT700) and digital (DT300) phones. NEC's BackOffice software works in
conjunction with a 4-Port Digital Logging Unit for recording of TDM type calls.
IP Tap or BackOffice is used to record IP type calls. IP Tap is installed in line with the
IP terminal. BackOffice relies on port mirroring to collect and process packets for the
recording of IP type calls.
Three options are available for playing back of the recorded calls. For playback and
management of recorded calls NEC offers the NEC Player/Recorder, Manager and
Reporter Pro. All of these perform the playback function but offer increasing levels of
additional features.
The NEC Call Logging Unit now supports licensing via LMS which in most cases can
eliminate the need for a license dongle.
CAUTION

ISDN Compatibility

ISDN-BRI
Integrated Service Digital Network – Basic Rate Interface (ISDN-BRI) is a Public
Switched Telephone Network (PSTN) service that provides two B channels and a D
channel (2B + D) for voice call trunking. The B channels provide two voice path
connections. Caller ID is usually a standard feature on ISDN-BRI provided trunks.
SV9100 General Description Manual
The use of monitoring, recording, or listening devices to eavesdrop, monitor,
retrieve, or record telephone conversation or other sound activities, whether
or not contemporaneous with transmission, may be illegal in certain
circumstances under federal or state laws. Legal advice should be sought
prior to implementing any practice that monitors or records any telephone
conversation. Some federal and state laws require some form of notification to
all parties to a telephone conversation, such as using a beep tone or other
notification methods or requiring the consent of all parties to the telephone
conversation, prior to monitoring or recording the telephone conversation.
Some of these laws incorporate strict penalties.
XML Call Recording Control (IP Terminals Only)
IP/Digital BackOffice Version 3.0 has been enhanced to allow for Desk
Top Control support for DT700 terminals only. This feature allows the user
to Start, Stop or Pause the recording function and to make recorded
comments from the terminal. Management of recordings can be done with
IP/Digital Manager and Reporter Pro.
Issue 2.0
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