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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 1885 and 8853," on page 73 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
I999301
Fixed disk boot sector error.
Checkout procedure
The checkout procedure is the sequence of tasks that you should follow to
diagnose a problem in the blade server.
About the checkout procedure
Before performing the checkout procedure for diagnosing hardware problems,
review the following information:
v Read the safety information that begins on page vii.
v The diagnostic programs provide the primary methods of testing the major
v When you run the diagnostic programs, a single problem might cause more than
v If the blade server is halted and a POST error code is displayed, see "POST
v For intermittent problems, check the error log; see "POST" on page 11 and
v If no LEDs are lit on the blade server front panel, verify the blade server status
v If device errors occur, see "Troubleshooting tables" on page 39.
38
BladeCenter HS21 Types 1885 and 8853: Problem Determination and Service Guide
components of the blade server. If you are not sure whether a problem is caused
by the hardware or by the software, you can use the diagnostic programs to
confirm that the hardware is working correctly.
one error message. When this happens, correct the cause of the first error
message. The other error messages usually will not occur the next time you run
the diagnostic programs.
Exception: If there are multiple error codes or light path diagnostics LEDs that
indicate a microprocessor error, the error might be in a microprocessor or in a
microprocessor socket. See "Microprocessor problems" on page 42 for
information about diagnosing microprocessor problems.
error codes" on page 22. If the blade server is halted and no error message is
displayed, see "Troubleshooting tables" on page 39 and "Solving undetermined
problems" on page 70.
"Diagnostic programs, messages, and error codes" on page 55.
and errors in the management-module Web interface; also see "Solving
undetermined problems" on page 70.
Action
1. Reseat the hard disk drive.
2. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Hard disk drive
b. (Trained service technician only) System
board assembly
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