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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 1885 and 8853," on page 73 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Beep code
2-1-3
2-1-4
2-2-2
2-3-1
2-4-4
3-1-1
3-1-2
3-1-4
3-2-1
3-2-2
3-3-2
14
BladeCenter HS21 Types 1885 and 8853: Problem Determination and Service Guide
Description
Primary interrupt mask register test
failed.
Secondary interrupt mask register test
failed.
Keyboard controller test failed.
Screen initialization failed.
Unsupported memory configuration.
Timer tick interrupt failed.
Interval timer channel 2 failed.
Time-of-day clock failed.
Serial port failed.
Parallel port failed
Critical SMBUS error occurred.
Action
(Trained service technician only) Replace the
system board assembly.
(Trained service technician only) Replace the
system board assembly.
1. Check the function of the shared
BladeCenter unit resources (see "Solving
shared BladeCenter resource problems" on
page 66.)
2. (Trained service technician only) Replace
the system board assembly.
(Trained service technician only) Replace the
system board assembly.
1. Check the DIMM error LEDs on the blade
server.
2. Check management module event log for
DIMM error messages.
3. Replace noncompatible or failing DIMMs in
the blade server.
(Trained service technician only) Replace the
system board assembly.
(Trained service technician only) Replace the
system board assembly.
1. Reseat the battery.
2. Replace the following components one at a
time, in the order shown, restarting the
blade server each time:
a. Battery
b. (Trained service technician only) System
board assembly
(Trained service technician only) Replace the
system board assembly.
(Trained service technician only) Replace the
system board assembly.
1. Power down the blade server and reseat it
in the BladeCenter unit.
2. Reseat the DIMMs.
3. Replace the following components one at a
time, in the order shown, restarting the
blade server each time:
a. DIMMs
b. (Trained service technician only) System
board assembly
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