IBM BladeCenter HS21 Series Problem Determination And Service Manual page 48

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 1885 and 8853," on page 73 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
00012000 Processor machine check
000197xx Processor Pxx failed BIST
00150100 Multi-bit error occurred: forcing NMI
DIMM=xx DIMM=yy (could not isolate)
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BladeCenter HS21 Types 1885 and 8853: Problem Determination and Service Guide
Action
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor 1
b. (Trained service technician only)
Microprocessor 2
2. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. (Trained service technician only)
Microprocessor 1
b. (Trained service technician only)
Microprocessor 2
c. (Trained service technician only) System
board assembly
1. (Trained service technician only) Reseat
microprocessor xx
2. Replace the following components, one at a time,
in the order shown, restarting the blade server
each time:
a. (Trained service technician only)
Microprocessor xx
b. (Trained service technician only) System
board assembly
1. Reseat following components one at a time, in
the order shown, restarting the blade server each
time:
a. DIMMs xx and yy.
b. Memory and I/O Expansion Blade (if one is
installed)
2. Replace the following components, one at a time,
in the order shown, restarting the blade server
each time:
a. DIMMs xx and yy.
b. Memory and I/O Expansion Blade (if one is
installed)
c. (Trained service technician only) System
board assembly