IBM BladeCenter HS21 Series Problem Determination And Service Manual page 6

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BladeCenter HS21 Types 1885 and 8853: Problem Determination and Service Guide
Recovering from a BIOS update failure . . . . . . . . . . . . . . . . 64
Service processor (BMC) error codes
Solving SAS hard disk drive problems . . . . . . . . . . . . . . . . 66
Solving shared BladeCenter resource problems . . . . . . . . . . . . . 66
Keyboard or mouse problems . . . . . . . . . . . . . . . . . . 67
Media tray problems . . . . . . . . . . . . . . . . . . . . . . 67
Network connection problems . . . . . . . . . . . . . . . . . . 69
Power problems . . . . . . . . . . . . . . . . . . . . . . . 69
Video problems . . . . . . . . . . . . . . . . . . . . . . . . 70
Solving undetermined problems . . . . . . . . . . . . . . . . . . . 70
Calling IBM for service . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 3. Parts listing, Types 1885 and 8853 . . . . . . . . . . . . 73
Chapter 4. Removing and replacing blade server components . . . . . . 75
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . 75
System reliability guidelines . . . . . . . . . . . . . . . . . . . 76
Handling static-sensitive devices . . . . . . . . . . . . . . . . . 76
Returning a device or component . . . . . . . . . . . . . . . . . 76
Removing the blade server from a BladeCenter unit . . . . . . . . . . . 77
Installing the blade server in a BladeCenter unit . . . . . . . . . . . . . 78
Removing and replacing Tier 1 CRUs
Removing the blade server cover . . . . . . . . . . . . . . . . . 80
Installing the blade server cover
Removing an expansion unit . . . . . . . . . . . . . . . . . . . 82
Installing an expansion unit . . . . . . . . . . . . . . . . . . . 83
Removing the bezel assembly . . . . . . . . . . . . . . . . . . 84
Installing the bezel assembly . . . . . . . . . . . . . . . . . . . 84
Removing a SAS hard disk drive . . . . . . . . . . . . . . . . . 85
Installing a SAS hard disk drive . . . . . . . . . . . . . . . . . . 86
Removing a memory module . . . . . . . . . . . . . . . . . . . 87
Installing a memory module . . . . . . . . . . . . . . . . . . . 88
Removing a Concurrent KVM Feature Card . . . . . . . . . . . . . 90
Installing a Concurrent KVM Feature Card . . . . . . . . . . . . . . 91
Removing a small-form-factor expansion card
Installing a small-form-factor expansion card . . . . . . . . . . . . . 93
Removing a standard-form-factor expansion card . . . . . . . . . . . 94
Installing a standard-form-factor expansion card . . . . . . . . . . . . 95
Removing a high-speed expansion card . . . . . . . . . . . . . . . 96
Installing a high-speed expansion card . . . . . . . . . . . . . . . 96
Removing the battery . . . . . . . . . . . . . . . . . . . . . 97
Installing the battery . . . . . . . . . . . . . . . . . . . . . . 98
Removing the power jumper . . . . . . . . . . . . . . . . . . . 99
Installing the power jumper . . . . . . . . . . . . . . . . . . . 100
Removing and replacing FRUs
Removing a microprocessor and heat sink . . . . . . . . . . . . . 101
Installing a microprocessor and heat sink . . . . . . . . . . . . . . 103
Removing the system board assembly . . . . . . . . . . . . . . . 105
Installing the system board assembly . . . . . . . . . . . . . . . 106
Chapter 5. Configuration information and instructions
Firmware updates . . . . . . . . . . . . . . . . . . . . . . . 107
Using the Configuration/Setup Utility program . . . . . . . . . . . . . 107
Configuring the Gigabit Ethernet controllers . . . . . . . . . . . . . . 107
Blade server Ethernet controller enumeration . . . . . . . . . . . . . 108
Configuring a SAS RAID . . . . . . . . . . . . . . . . . . . . . 109
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