Avaya IX Room Systems XT Series Release Notes page 32

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Cloud connection
Equinox
Management
Release Notes for Avaya XT Series
XT cannot connect to
Management through cloud in
initial wizard
XT Auto-Provisioning Service
may be interrupted, including
for maintenance, repairs,
upgrades, or equipment or
network failures. We may
Cloud Service
discontinue certain features and
Availability
the support for certain XT
devices at any time. Events
beyond our control may affect
our service, such as force
majeure events.
When XT outside company
premises is managed by Equinox
Management, it cannot join an
RVSM-7511 existing meeting which requires
Path Finder access (H323 call).
If Equinox Management Mode is
set to Local, the endpoint will
not receive roster or calendar
notifications, and could not be
RVSM-10934
able to present, record to
RVSM-6308
network or do other meeting
actions even after inserting a
valid PIN, when connected to
Equinox Management 9.0 or
higher.
Check that the DNS address assigned by DHCP is
valid. See Auto-provisioning FAQ
Temporarily disable Equinox Management or place
a SIP call to join the meeting.
To temporarily disable Equinox Management,
change Configure> Advanced>Remote
Access>Equinox Management>Mode to Local; and
Automatic IP address to No; write down the original
local IP address to be restored later, if any, and set
0.0.0.0 as IP address.
On endpoint, set Configure>Advanced
>Utilities>Remote Access>Equinox
Management>Mode to Cloud.
Assure that Equinox Management 9.x manages
endpoints in cloud mode (Auto-provisioning
enabled).
Known Issues | 32