Graco 24Z764 Instructions Manual page 63

Problem
USB Error 12
USB Error 13
All other USB errors
3A5082G
Cause
Pump program settings directory not
found.
Bad pump program settings file
Setting file is from different firmware
version
Troubleshooting
Solution
Verify that the pump program setting
folder structure and file are stored
correctly on the flash drive. See
Storing Pump Program Settings to
the Flash Drive, page 25 for
instructions.
The pump programs settings file is
corrupt. Restore file to the flash
drive. See Storing Pump Program
Settings to the Flash Drive, page 25
for instructions.
Program pump manually or recreate
settings file from a pump that has
the same firmware version. See
Storing Pump Program Settings to
the Flash Drive, page 25.
The following operations can be
attempted if another error occurs
using the USB.
• Unplug the flash drive and
reinstall.
• Cycle power and re-install the
flash drive.
• Retry using a different flash
drive.
If any of the above do not rectify the
error, contact Graco Customer
Service.
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