Chapter 1: Introduction
Purpose
This document describes how to use Avaya J100 Series IP Phones in a Call Center environment.
It also describes various Avaya Aura
Please note that only Avaya J169/J179 IP Phones support Avaya Aura
January 2020
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Call Center Elite features and their usability.
Using Avaya J169/J179 IP Phone SIP in a Call Center
Comments on this document? infodev@avaya.com
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Call Center Elite feature.
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