Adjustment Error; Communication Error; Table 20 Adjustment Fault Conditions; Table 21 Communication Fault Conditions - JCM GLOBAL DBV Series Integration Manual

Symptoms/Error
Possible Fault Causes
Messages
(different Currency type).
Banknotes are not being
accepted by the Software.
Incorrect DIP Switch settings.
All Banknotes being
Banknote acceptance is being
rejected
inhibited by a Host Controller
Validation Sensor failure.
Unit was disassembled and
calibration did not occur
A foreign object or a jammed
Motor
continues to run
Incorrect DIP Switch settings.
Cannot enter the
TEST mode
A E
DJUSTMENT RROR
Table 20 lists the various possible DBV-400 Unit Adjustment fault conditions.
Symptoms/Error
Possible Fault Causes
Messages
Can not start the DBV- PC Operating System (OS) is
400 Calibration Tool
for Maintenance.exe
program by double-
clicking on its Icon
DBV-400 Switch settings are

Communication Error

Adjustment Error

Validation Sensor failure.
C E
OMMUNICATION RROR
Table 21 lists the various possible DBV-400 Unit Communication fault conditions
Symptoms/Error
Possible Fault Causes
Messages
Connectors are disconnected
Cannot
communicate with the
Damaged Connector Pins.
Host Machine
CPU Board is corrupted.
P/N 960-000175R_Rev. A {EDP #233426}
®
DBV Series Banknote Validator (DBV-400) Integration Guide
Table 19 General Fault Conditions (Continued)
Incorrect software
Download the correct Software for Currency being accepted.
Make sure the Banknote values required are included in the Software
Specifications (e.g., denominations/issuing year).
Enable all denominations by setting all DIP Switches to OFF.
Enable Banknote acceptance for the required Host Command.
command.
Change the CPU Board and Sensor Board.
Calibrate all DBV-400 Sensors following reassembly.
following reassembly.
Open the Upper Guide, remove the foreign object or jammed Banknote, and
Banknote is stuck in the
then close the Cover.
Transport path.
Motor Driver failure.
Conduct a Forward/Reverse Motor Rotation Test.
Set the DS1 DIP Switch No. 8 to ON, and reapply power to the DBV-400 Unit.
See "DIP Switch Configurations" on page 8 regarding the DIP Switch Test,
Dip Switch failure.
and conduct a DIP Switch TEST to check if the specific DIP Switch Block
contains a failure.
CPU Board failure.
Exchange the CPU Circuit Board with a known good Circuit Board.

Table 20 Adjustment Fault Conditions

The current Adjustment program only supports the Windows 2000/XP/
Windows 7 Operating Systems.
not compatible.
The Program Files are
Request the correct programs from JCM.
corrupted.
Check the PC Harness connections and the related DBV-400 Interface
Wrong or inappropriate
Connectors for damage. Check for any bent, missing or damaged Pins in the
connections
Connector Plug and/or Receptacle.
Set the DS1 DIP Switch No. 8 to ON, and reapply power to the DBV-400 Unit.
incorrect.
See "DIP Switch Configurations" on page 8 regarding DIP Switch settings
DIP Switch failure.
and conduct a DIP Switch Test.
CPU Board failure.
Exchange the CPU Circuit Board with a known good Circuit Board.
Follow the instructions provided in the "DBV-400 Calibration Tool for
Incorrect Reference
Maintenance.exe" Program and use the correct recommended
Paper type.
Reference Paper.
Change the CPU Board and Sensor Board.

Table 21 Communication Fault Conditions

DIP Switch settings are
Set all DIP Switches to OFF.
incorrect.
Firmly re-seat all of the Communication Connectors.
or loosely connected.
Check for any bent, missing or damaged Pins in the Connector Plugs and
mating Receptacles.
Exchange the CPU Circuit Board with a known good Circuit Board.
Verify that the correct interface between the Host Machine and the Banknote
Incorrect Interface.
Validator is being used.
Corrective Action Required
Corrective Action Required
Corrective Action Required
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