No Display On The Configuration Terminal; Symptom; Solution; Garbled Display On The Configuration Terminal - H3C MSR3610-X1 Installation Manual

No display on the configuration terminal

Symptom

The configuration terminal does not have display when the device is powered on.

Solution

To resolve the problem:
Verify that the power system is operating correctly.
1.
Verify that the console cable is connected correctly and the connected serial port is the same as
2.
the port configured on the terminal.
Verify that the terminal is configured correctly:
3.
Baud rate—9,600.
Data bits—8.
Parity—None.
Stop bits—1.
Flow control—None.
Emulation—VT100.
Verify that the console cable is in good condition.
4.
If the problem persists, contact H3C Support.
5.

Garbled display on the configuration terminal

Symptom

The configuration terminal has garbled display when the device is powered on.
Solution
To resolve the problem:
Verify that the Data bits field is set to 8 for the terminal. If the Data bits field is set to 5 or 6, the
1.
terminal displays garbled characters.
If the problem persists, contact H3C Support.
2.

No response from the serial console port

Symptom

The console port on the device is connected to a serial port on a configuration terminal. No boot
information is displayed on the configuration terminal when the device starts up or restarts up.
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