Scanning Does Not Start - Canon DR-1210C Service Manual

3. Scanning Does Not Start

Error message appears. The reading unit does not work.
Message
----(General)
Feeder is not
connected
Scanner is Locked
Calibration Error
Lamp Error
Hardware Error
Job-related error
messages
If the scanner does not resume normal
operation after taking the above listed ac-
tions, the problem may be with the com-
ponents inside the flatbed assembly such
as the scanner motor or the reading unit.
Other than the operation panel, the parts
inside the flatbed assembly are not as-
signed as service parts. Therefore, the
product should be replaced.
Scanning by the job function is impossible
if "Disable device events" is selected on
the Windows event setting screen.
COPYRIGHT © 2006 CANON ELECTRONICS INC.
Step Check item
1 Is the problem solved by
resetting the machine
power and restarting the
computer?
1 Is the ADF cable con-
nected?
2 Is the ADF PCB properly
connected?
3 Is the problem solved by
replacing the ADF PCB?
1 Is the lock switch released?
2 Is the software properly in-
stalled?
3 Is the software version ap-
propriate?
1 Is the job properly set?
2 Is the system properly
working including the net-
work connections?
Table 5-303
CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 5 TROUBLESHOOTING
Result
YES End.
NO Connect.
NO Properly connect.
YES End.
NO Release.
NO Properly install.
NO Install an appropriate
version.
NO Properly set.
NO Ask user to resume the
system.
Tens of seconds are required to warming
up the fluorescent lamp after the machine
power is turned on or the machine is re-
sumed from the power saving mode. This
is not a failure. By user operation, how-
ever, the user can change the time before
the power saving mode is on. Refer to
"Lamp Control" on the next page for de-
tails.
Figure 5-301
Action
5-9