Canon DR-1210C Service Manual page 88

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CHAPTER 5 TROUBLESHOOTING
2. Not Recognized by Computer
After the power is turned on or scanning operation starts, the ready message does not
change to the "Recognized by computer" ready message.
Cause/Faulty
location
Connection of USB
cable
System
Scanner driver
USB card
USB cable
5-8
Step
Check item
1
Is the USB cable con-
nected?
2
Is the problem solved by
resetting the machine
power and restarting the
computer?
3
Is the scanner driver in-
stalled?
4
Is an appropriate USB card
installed?
5
Is the problem solved by
replacing the USB cable?
Table 5-302
COPYRIGHT © 2006 CANON ELECTRONICS INC.
Result
Action
NO
Connect properly.
YES
End.
NO
Install.
NO
Ask user to install a
recommended card.
YES
End. Use the packaged
USB cable or any other
appropriate cable on
the market.
CANON DR-1210C FIRST EDITION FEB. 2006

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