Scanning Does Not Start - Canon imageFORMULA P-215 Service Manual

CHAPTER 5 TROUBLESHOOTING

3. Scanning Does Not Start

Cause/Faulty
Location
Auto Start switch
setting
System
Software
(If the Auto Start
switch is "OFF"))
System
(If the Auto Start
switch is "ON"))
Cable connection
Gear
Motor
Sensors
(Each PCB, upper
FPC)
5-20
Step Check Item
1 Is the Auto Start switch set-
ting correct?
2 Was the problem solved by
resetting the power of the
scanner (Pickup tray open-
ing/closing) or restarting the
computer?
3 Was the problem solved by
reinstalling the scanner driv-
er or application?
4 Is the access to the USB de-
vice inhibited by security
software?
5 If the "Auto Play" screen is
not displayed,
tureOnTouch Lite be started
manually from the Explorer?
6 Are the motor and sensor
cables connected properly?
7 Are the gears
properly?
8 Is the motor attached prop-
erly?
9 Is the operation normal when
you perform an operation
check with
mode?
10 Is the operation normal when
you perform an operation
check with
mode?
Table 5-403
COPYRIGHT © CANON ELECTRONICS INC. 2011
Result
NO
YES
YES
YES
YES
can Cap-
NO
attached NO
NO
NO
the service
NO
the service
Action
Set it correctly.
Done.
Done.
Explain to the user
that CaptureOnTouch
Lite cannot be started.
Explain to the user
that the "automatic
play" screen is not
displayed due to OS
type and setting. It is
described in the User
Manual.
Connect properly.
Assemble properly.
Replace inferior parts.
Assemble properly.
Replace the motor.
Check installation of
the sensor lever and
light guide.
Replace the installed
PCB and upper FPC.
CANON P-215 FIRST EDITION