Monitoring And Reporting With Enterprise Network Monitoring System - Avaya Communication Server 1000 Installation And Commissioning Manual

You can also configure codecs, packetization rates, and other factors to closely mimic the
future VoIP environment.
Vivinet Assessor performs a comprehensive analysis of the simulated traffic, including reports
on delay, jitter, and packet loss. The R values or Mean Opinion Score (MOS) are reported for
these simulated traffic loads to provide a baseline for performance expectations. These
analyses are also used for capacity planning because they show the capacity at which the
Quality of Experience (QoE) ratings start to fall. More importantly, the process of analyzing the
network reveals many latent network problems that can otherwise remain undetected until
deployment.
For example, duplex mismatches can exist in various locations of the network, and data
applications, being very tolerant to packet loss, typically do not reveal the problem unless it is
severe. The issue is immediately noticeable when a voice call traverses such a link. Vivinet
Assessor is extremely useful for identifying the symptoms of issues and fixing such problem
areas in the network long before the customer places the first call.
Monitoring and reporting with Enterprise Network Monitoring
System
Enterprise Network Monitoring System (ENMS) 10.5 is a cross-portfolio management platform
for fault management, network visualization, and troubleshooting. It can receive traps and
statistics from the Avaya Communication Server 1000 (Avaya CS 1000), as well as virtually all
other Avaya products. It can:
• discover the call server equipment that it supports
• display the information for the slot or port to which the call server components are attached
• discover the TLAN and ELAN connections on an Avaya CS 1000 Signaling Server
ENMS differs from the Communication Server 1000 Telephony Manager in that ENMS is a
comprehensive monitoring platform for virtually all Avaya products, while Communication
Server 1000 Telephony Manager supports only VoIP products and features. ENMS is the
product that ties all the other management packages together.
ENMS 10.5 makes convergence management quick and easy with the Converged View in the
new IP Service Management (IPSM) display. The IPSM display provides a business-
oriented overview of the Convergence Service. With IPSM, an operator can see the status of
overall service level that is being provided, and easily zoom in with detailed troubleshooting
tools if a problem is indicated. If a phone is unreachable, or if there is a degradation of quality in
a call, it is indicated in the IPSM tabular view. The call quality alert shows the near-end and
far-end IP address and Terminal Number (TN).
Figure 7: ENMS 10.5 IPSM overview
phones that are registered to a particular Communication Server 1000 system. Many details,
including type of phone, hardware revision, IP address, set TN, registered TN, source, and
destination IP port are displayed. Phones or components of the Communication Server 1000
system change color to indicate status. The pie chart in the lower left corner of the display
Avaya WLAN IP Telephony Installation and Commissioning
on page 60 shows the IPSM overview with a list of the
Network management
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