Avaya Communication Server 1000 Installation And Commissioning Manual page 7

Chapter 9: Administration and maintenance......................................................................151
Adding a WLAN IP Telephony Manager 2245 to the system........................................................................151
Checking in to the Gateway..................................................................................................................151
WLAN IP Telephony Manager 2245 failure...................................................................................................152
Replacing a WLAN IP Telephony Manager 2245..........................................................................................152
Failed master WLAN IP Telephony Manager 2245..............................................................................152
Replacing the failed WLAN IP Telephony Manager 2245.....................................................................153
Removing a WLAN IP Telephony Manager 2245 from the system...............................................................153
Wireless handset scenarios..................................................................................................................154
Changing the master WLAN IP Telephony Manager 2245...........................................................................154
View software version...................................................................................................................................154
For the WLAN IP Telephony Manager 2245.........................................................................................154
For the WLAN Application Gateway 2246............................................................................................155
For a wireless handset.........................................................................................................................155
Software updates..........................................................................................................................................155
Update software on the WLAN IP Telephony Manager 2245...............................................................155
Update software on the WLAN Application Gateway 2246..................................................................156
Update software on a wireless handset................................................................................................156
Software update (version 97.0701) for the WLAN Handsets 2210/2211/2212.....................................157
Displays................................................................................................................................................157
Wireless handset download messages.........................................................................................................158
Normal download messages................................................................................................................158
Download failure or recovery messages..............................................................................................158
Chapter 10: Troubleshooting................................................................................................161
Troubleshooting the WLAN IP Telephony Manager 2245.............................................................................161
Error Status screen...............................................................................................................................161
Network Status screen.........................................................................................................................162
Software Version Numbers screen.......................................................................................................163
Speed or duplex mismatch...................................................................................................................164
Troubleshooting the WLAN Application Gateway 2246................................................................................164
Troubleshooting the handset.........................................................................................................................164
Context.................................................................................................................................................165
Access Point problems.........................................................................................................................165
Configuration problems........................................................................................................................165
Duplex mismatch..................................................................................................................................166
No ring..................................................................................................................................................166
Far-end echo........................................................................................................................................166
Dropped calls................................................................................................................................................166
Wireless handset status messages......................................................................................................167
Using Call Server overlay commands..................................................................................................181
TPS CLI commands.............................................................................................................................182
Determining alias IP addresses............................................................................................................185
Troubleshooting coverage issues..................................................................................................................185
Before calling Avaya Technical Support........................................................................................................186
Chapter 11: WLAN Application Gateway 2246....................................................................187
Introduction...................................................................................................................................................187
System overview..................................................................................................................................188
Front panel...........................................................................................................................................189
Third-party applications.................................................................................................................................190
Avaya WLAN IP Telephony Installation and Commissioning November 2010 7