Avaya Communication Server 1000 Installation And Commissioning Manual page 234

Troubleshooting WLAN IP Telephony installations
Table 54: Handset error messages
Short
Assert
Code
DHCP
DHCP
Duplicate
ESSID
Flash
Config
No Net
No Net
PBX
SVP
234 Avaya WLAN IP Telephony Installation and Commissioning
Error code
Assert Errors The phone detects
possible network errors
and cannot recover without
configuration modification.
Bad Code Type The license management
setting on phone is
incorrect.
DHCP Error(s) A problem communicating
with DHCP server exists.
Can't Renew The DHCP server is not
DHCP responding to a lease-
renewal attempt.
Duplicate ID Two phones are configured
with the same IP address.
Bad ESSID The ESSID on the phone
does not match the SSID
on the AP.
Flash Config Error The internal configuration
of the phone is corrupt.
No Net Found The ESSID on the phone
does not match the SSID
on the AP.
No Net Access The security settings on the
phone do not match the
security settings on the AP.
No PBX The phone is not
communicating with the
PBX.
No SVP Response The phone cannot
communicate with the
Description
Verify the AP settings: data
rates and fragmentation
threshold. Use the
Configuration Cradle to
capture the assert error
and then send the error to
Avaya GNTS.
Adjust the license
management setting.
Troubleshoot the DHCP
server configuration and
the network.
Troubleshoot the DHCP
server configuration and
the network.
Configure a valid static IP
address for the phone.
Check the DHCP
configuration.
Configure the correct
ESSID statically on the
phone.
Restore the phone
defaults and enter the
configuration information.
Configure the correct
ESSID statically on the
phone.
Check the AP security
settings and configure the
security settings for the
phone to match.
Check the cross connects,
bridge clips, punch downs
on demarcation block,
amphenol tail. and PBX
(see if the extension is built
correctly).
Configure the Ethernet
switch port and SVP to
Action
November 2010