3.18
Reading out service data
The Web server gives you the option to save service data. In addition to the content of the
diagnostic buffer, they include additional information on the internal status of the CPU. If you
should encounter a problem with the CPU that cannot be resolved otherwise, you therefore
have the option to submit the service data to the Service&Support team.
Procedure
1. Enter the following address in the address bar of your web browser:
"http://<CPU IP address>/save_service_data", e g.
"http://192.168.3.141/save_service_data"
2. Your screen displays the service data page with a button for saving the service data.
3. Save the service data locally on your display device by clicking on "Save ServiceData".
Result
The data is stored in a .dmp file with the following naming convention: "<MLFB><Serial
number><Time stamp>.dmp." The user can change the file name at a later time.
Note
If you have defined your user page as the start page, observe the note on reading out
service data in section Defining the user page as start page (Page 141).
Web server
Function Manual, 11/2019, A5E03484625-AG
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