Warranty Terms And Conditions; Transportation And Storage; Damage In Transit - KaVo ELECTROmatic M Instructions For Use Manual

Instructions for use ELECTROmatic M/C and PM/PC
1 User notes | 1.4 Warranty terms and conditions

1.4 Warranty terms and conditions

Within the scope of the applicable KaVo delivery and payment conditions, KaVo
guarantees proper function, absence of defects in material and workmanship
for a period of 36 months from the date of purchase as confirmed by the sales-
person.
In case of justified complaints, KaVo will honor its warranty with a free replace-
ment or repair.
The warranty does not cover defects and their consequences that arose or may
have arisen due to natural wear, improper handling, cleaning or servicing, non-
compliance with operating, maintenance or connection instructions, corrosion,
contaminated media supply or chemical or electrical influences deemed abnor-
mal or impermissible in accordance with factory specifications.
The warranty does not usually cover lamps, light conductors made of glass and
glass fibers, glassware, rubber parts and the colorfastness of plastic parts.
The warranty shall be void if defects or their consequences may be related to
modifications of or changes to the product. Warranty claims can only be as-
serted when they are immediately reported to KaVo in writing.
This notification must be accompanied by a copy of the invoice or delivery note
on which the manufacturing number is clearly visible. In addition to the war-
ranty, the statutory warranty claims of the purchaser also apply with a war-
ranty period of 12 months.
Defects and the consequences of defects, in particular because of insufficient
servicing of the water filter, are not covered by the warranty.

1.5 Transportation and storage

1.5.1 Damage in transit

In Germany
If the packaging is visibly damaged on delivery, please proceed as follows:
1. The recipient of the package must record the loss or damage on the delivery
receipt. The recipient and the representative of the shipping company must
sign this delivery receipt.
2. Leave the product and packaging in the condition in which you received it.
3. Do not use the product.
4. Report the damage to the shipping company.
5. Report the damage to KaVo.
6. Consult with KaVo first, before returning a damaged product.
7. Send the signed delivery receipt to KaVo.
If the product is damaged but there was no discernable damage to the packag-
ing on delivery, proceed as follows:
1. Report the damage to the shipping company immediately and no later than
7 days after delivery.
2. Report the damage to KaVo.
3. Leave the product and packaging in the condition in which you received it.
4. Do not use a damaged product.
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