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chapter 6
TROUBLESHOOTING
This chapter helps you identify printer conditions and problems that you can
often correct yourself.
Remember that your printer is a highly sophisticated electronic device,
which also contains high voltage inside. For that reason, only carry out those
operations described in this chapter.
CAUTION: Any attempt to carry out operations other than those described
here may result in electric shock and/or damage to the printer.
When carrying out any repairs or maintenance, always follow
the instructions carefully.
TROUBLESHOOTING
Your printer is a reliable piece of precision machinery, which should not
cause you any trouble, provided it is used and treated sensibly. However, the
few elementary tips below should help you avoid having to make unneces-
sary service calls.
c Power switch is on, but power indicator is off
Probable Cause
I
Action
Printer is not
Make sure that the power cord is correctly connected.
getting power.
Verify that the power source works.
Printer sounds as if it is printing but does not; Printing is weak
Probable Cause I Action
Ribbon is jam-
ming, twisted,or
not between the
printheadandthe
printheadshield,
Adjustment
lever is set
incorrectly.
Make sure that the ribbon cartridge is correctly installed.
Make sure that the ribbon is between the shield on the
print head and the end of the print head.
Replace the ribbon.
Check the setting of the adjustment lever. Move the lever
to a darker setting.
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