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TROUBLESHOOTING
■ If the printer doesn't print:
C h e c k th e P o w e r a n d O n L in e in d ic a to rs. B o th m u s t b e o n .
•
•
C h eck th a t th e in te rfa c e ca b le is securely p lu g g e d in a t th e c o m p u te r a n d
p rin te r ends.
• M a k e a te st p rin t. (T u rn p o w e r O F F , h o ld th e O n L in e o r P a p e r F e e d
sw itch d o w n , th e n tu r n p o w e r O N .) I f th e te st p r in t succeeds, th e p ro b le m
is n o t w ith th e p rin te r; try a d iffe re n t p rin tin g c o m m a n d , o r try u sin g a
d iffe re n t cab le. I f th e te st p r in t fails, h av e th e p rin te r ch e ck e d by a q u alified
serv icem an.
■ If fanfold p ap er becom es stuck:
•
T u rn p o w e r off, ta k e o ff th e re a r co v e r, rem o v e th e
th e p a p e r as d escrib ed in C h a p te r 1.
• M a k e su re th e p a p e r is p la c e d so th a t it feeds in to th e p rin te r stra ig h t.
■ If label pap er becom es stuck:
• H a v e a q u alified se rv icem an rem o v e a n y lab el p a p e r th a t a d h e re s inside
th e p rin te r. D o n o t a tte m p t to rem o v e it y o u rself.
• A v o id using label p a p e r w ith any ex p o sed ad h esiv e areas.
■ If printing is faint, Incom plete, or unclear:
• C h eck th a t th e rib b o n c a rtrid g e is in stalled co rrec tly
c a rtrid g e is o ld , rep lace it.
• A d ju st th e p rin tin g gHp See C h u p tei I
• If rib b o n rep la ce m en t o r g a p a d ju stm e n t d o cs not solve the p ro b lem ,
rep lace th e p rin t h ead .
■ If all text is printed on the sam e line:
• Set D IP sw itch 1-8 to the O F F (fro n t) p o sitio n .
■ If line spacing is twice as wide as expected:
• Set D IP sw itch 1-8 to th e O N (b ac k ) p o sitio n .
■ If you c a n 't print to the end of the page:
T h is is n o rm a l. T h e p r in te r 's p a p e r-o u t d e te c to r d e te c ts the en d o f th e
•
p a p e r a n d sto p s p rin tin g a b o u t a n in c h a b o v e th e end
• Y o u c a n m a k e th e p rin te r ig n o re th e p a p e r-o u t d e te c to r by se ttin g D IP
sw itch 1-5 to th e O F F (fro n t) p o sitio n , o r by using the • HSC > " 8" p rin te r
c o m m a n d .
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p a p e r, a n d re lo a d
II th e rib b o n
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