System Error Codes On Control Panel Lcd - AMX HDMI-UTPRO-0808 Instruction Manual

System Error Codes on Control Panel LCD

If you are experiencing problems with your HDMI UTPro, you can enable error code reporting on the control panel's
LCD (see below). If the system has an error code associated with the problem, the error code will then display on the
LCD.
The most common error code likely to appear on the LCD is listed in the table.
Most Common System Error Code
Error Code
EFF8002
Other error codes rarely appear. Note that the error code in the table starts with an E. Error codes can also start with a W
(warning), an A (alarm, requires immediate attention), or an I (information). If an error code other than EFF8002
appears, note the specific number and contact technical support (see page 43).
The following instructions are for using a terminal emulation program on a PC (to establish connection, see page 39).
To enable error code reporting:
1.
Enter
The system responds with
Note: If the power is cycled, you will need to enable error code reporting again.
To turn off error code reporting:
1.
Enter
Error Codes – General Troubleshooting
Error codes can appear either on the control panel or in a terminal emulation program, such as TeraTerm, PuTTY, or
HyperTerminal.
When you are using the control panel, one of the most common troubleshooting strategies is to re-send the command to
see if the error was simply a time out error.
When you are using BCS (Basic Control Structure) commands, one common troubleshooting strategy is to enter the
command again. Often the command has simply been entered incorrectly (e.g., omitting an output in a Change
command).
Instruction Manual – HDMI-UTPRO-0808
Name Meaning
Enclosure The operation was not completed
time out error before the timer expired.
$ERR=1!
V
$ERR=0!
Operating the Control Panel
Troubleshooting Strategies
• Re-send the command.
• Check the power indicators.
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