AMX HDMI-UTPRO-0808 Instruction Manual
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AMX HDMI-UTPRO-0808 Instruction Manual

Hdmi utpro 8x8 matrix switcher hdmi utpro receiver
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Instruction Manual
HDMI-UTPRO-0808
HDMI UTPro 8x8 Matrix Switcher
HDMI-UTPRO-RX
HDMI UTPro Receiver
M a t r i x S w i t c h e r w i t h I n t e g r a t e d T r a n s p o r t
R EV F : 0 1 / 0 7 / 2 0 1 4

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Summary of Contents for AMX HDMI-UTPRO-0808

  • Page 1 Instruction Manual HDMI-UTPRO-0808 HDMI UTPro 8x8 Matrix Switcher HDMI-UTPRO-RX HDMI UTPro Receiver M a t r i x S w i t c h e r w i t h I n t e g r a t e d T r a n s p o r t...
  • Page 2 LIMITED WARRANTY; RETURN, REPAIR AND REPLACEMENT 6.1 AMX warrants the Products to be free of material defects in materials and workmanship under normal use for three (3) years from the Shipping Date (or such other period as may be specified below), subject to the following limitations and exceptions (“Limited Warranty”).

  • Page 3: Table Of Contents

    Product Notes............................11 HDMI UTPro Front Panel Components ....................12 HDMI UTPro Rear Panel Components...................... 12 HDMI-UTPRO-RX Receiver ........................15 HDMI-UTPRO-0808 Product Specifications....................17 Digital Video – HDMI Specifications ....................... 19 HDMI-UTPRO-RX Specifications....................... 22 Common Applications..........................22 Configuration Information and Control Options ..................22 System Diagnostics (Programmer’s Interface)..................
  • Page 4 Device Numbering ........................... 91 CHANNELs .............................. 92 SEND_COMMANDs ..........................92 IR SEND_COMMANDs ..........................93 SERIAL SEND_COMMANDs........................96 HDMI-UTPRO-RX IRL File Transfers ..................98 Overview ..............................98 Preparing for IRL File Transfers ....................... 98 Transferring IRL Files ..........................99 Instruction Manual – HDMI-UTPRO-0808...
  • Page 5 Loading an .xcl Configuration File ......................117 Device Discovery Support........................118 Appendix D – Creating Virtual Matrices .................119 Overview ............................... 119 Creating a New Virtual Matrix ....................... 120 Appendix E – ASCII / Hex Conversion ................125 Instruction Manual – HDMI-UTPRO-0808...

  • Page 6: Esd Warning

    Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord.

  • Page 7: Important Safety Information And Instructions

    There are no user serviceable parts inside an AMX product; service should only be done by qualified  personnel. If you see smoke or smell a strange odor coming from your AMX product, turn it off immediately and call  technical support.

  • Page 8: Information Et Directives De Sécurité Importantes

    Veillez à ce que la prise de courant soit proche de l’appareil et facile d’accès.  Veillez à ce que votre appareil AMX soit installé sur une surface stable ou qu’il y soit fermement maintenu.  Fermez toutes les composantes de l’équipement avant de relier des pièces, à moins d’indication contraire ...

  • Page 9: Notices

    No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the preparation of this publication, AMX assumes no responsibility for error or omissions. No liability is assumed for damages resulting from the use of the information contained herein.
  • Page 10 Warning: The icon to the left indicates text that warns readers against actions or conditions that could cause potential injury to themselves. Caution: The icon to the left indicates text that cautions readers against actions that could cause potential injury to the product or the possibility of serious inconvenience. Instruction Manual – HDMI-UTPRO-0808...

  • Page 11: Overview And General Specifications

    Supports HDTV up to 1080p  Pre-loaded with the most common EDID settings to ensure proper functionality with source devices  Features the AMX EDID Programmer allowing specific display EDID settings to be custom loaded on each  input Global presets and local presets ...

  • Page 12: Hdmi Utpro Front Panel Components

    The power receptacle accepts all major international standard power sources. (Standard US power cords are provided for installations within the US.) The fuse is internal and is not field serviceable. If you believe the fuse needs to be replaced, contact technical support (see page 43). Instruction Manual – HDMI-UTPRO-0808...
  • Page 13 Ready LED – solid green indicates that NetLinx has fully booted and is ready.  Caution: On some AMX matrix switchers the 10/100 port (RJ-45) is used for linking enclosures. Do not attempt to link the HDMI UTPro Matrix Switcher to other enclosures of any type.
  • Page 14 The label on the side will also have the enclosure number (referred to as the chassis number). Before installation, we recommend recording the system’s serial number in an easily accessible location. Instruction Manual – HDMI-UTPRO-0808...

  • Page 15: Hdmi-Utpro-Rx Receiver

     Serial port (RJ-12) – optional serial communication for control of the monitor (see page 16)  IR Rx port – supports generation of NetLinx key presses (channel events) from AMX remote controls  (see “IR Control” on page 16) IR Tx port –...
  • Page 16 The default serial settings are listed in the table below. The settings can be altered by sending SEND_COMMANDs to Port 2 of the Receiver (see page 91). Default Serial Settings Baud Rate 9600 Data Bits Parity None Stop Bits Flow Control None Instruction Manual – HDMI-UTPRO-0808...

  • Page 17: Hdmi-Utpro-0808 Product Specifications

    TCP/IP (LAN 10/100) Serves built-in WebConsole Auto MDI/MDI-X cross-over RJ-45 connector * The fuse is internal and is not field serviceable. If you believe the fuse needs to be replaced, contact technical support (see page 43). Instruction Manual – HDMI-UTPRO-0808...
  • Page 18 R-1 Remote Control (FG147) • RS-232 Serial (DB-9/RJ-12) connection cable (FG-RS01) • RS-232 Serial (DB-9/RJ-12) connection cable kit with adapters (FG-RS01K) • 6 ft. (1.83 m) Ethernet crossover cable (CA2179-02) • Surface Mounting Bracket kit - for Receivers (FG525) Instruction Manual – HDMI-UTPRO-0808...

  • Page 19: Digital Video - Hdmi Specifications

    • If a patch cable is required (e.g., between a patch panel and an AMX device), the patch cable should be limited to 5 meters total on each end.
  • Page 20 75 Hz 1152x870 75 Hz Detailed Timing Blocks Resolution Refresh Rate 1920x1080 60 Hz, 148.5 MHz 1920x1080 60 Hz, 138.5 MHz 1920x1080 60 Hz, 141.5 MHz 1920x1200 60 Hz, 158.25 MHz 1920x1200 60 Hz, 154.0 MHz Instruction Manual – HDMI-UTPRO-0808...
  • Page 21 32, 44.1, 48, 88.2, 96, 176.4, 192 kHz sampling frequency at 16, 20, or 24 bits per sample AC-3 (Dolby Digital) 6 Channels (5.1) 48 kHz sampling frequency DTS 6 Channels (5.1) 48 kHz sampling frequency Instruction Manual – HDMI-UTPRO-0808...

  • Page 22: Hdmi-Utpro-Rx Specifications

    Whether your displays are across the room, on the other side of the house, or in a classroom down the hall, your sources can be distributed to up to 8 different displays located remotely. In addition, since UTPRO signals are carried over commonly available Unshielded Twisted Pair (UTP) cable, the HDMI-UTPRO-0808 is also an extremely cost effective solution to install.

  • Page 23: System Diagnostics (Programmer's Interface)

    AMX Control Devices The HDMI UTPro is compatible with a number of AMX control devices. For control programming information, see the instruction manual for the specific interface. Third-Party Controllers A third-party controller can also be attached to the Control (DB-9 serial) port on an HDMI UTPro enclosure (note that this port cannot provide the additional NetLinx functionality which is available through the LAN 10/100 port).

  • Page 24: Installation And Setup

    When installing equipment in a rack, distribute the weight to avoid uneven mechanical loading. Circuit Overloading When connecting the equipment to the supply circuits, be aware of the effect that overloading the circuits might have on over-current protection and supply wiring. Instruction Manual – HDMI-UTPRO-0808...

  • Page 25: Unpacking

    Caution: We recommend attaching all power cords to a surge protector and/or an AC line conditioner. Unpacking The HDMI-UTPRO-0808 Kit is shipped in two boxes (one contains the HDMI UTPro and the other contains the HDMI-UTPRO-RX units). The invoice is sent separately; a packing slip is attached to the outside of each box.

  • Page 26: System Diagram

    Installation and Setup System Diagram The diagram in FIG. 8 illustrates a basic A/V distribution system using an HDMI-UTPRO-0808 Matrix Switcher and eight HDMI-UTPRO-RX Receivers. Important: Each HDMI matrix switching output connector must be connected (with HDMI patch cable - provided) to its corresponding HDMI transport input connector (1 to 1, 2 to 2, etc.).
  • Page 27 If mounting in a rack using some type of tray, a minimum of one empty rack unit above and below is recommended. Verify that the openings on the sides of the enclosure and the front and back of the Receivers are not blocked and do not have restricted air flow. Instruction Manual – HDMI-UTPRO-0808...
  • Page 28 Technology, which will significantly reduce the HDCP  latency and interruptions on all displays in the system (see page 66). If necessary, EDID Programmer software (located at www.amx.com) is available for re-programming the  HDMI connectors (see page 101). Instruction Manual – HDMI-UTPRO-0808...

  • Page 29: Important Twisted Pair Cable Recommendations

    The UTP output connectors connect to the HDMI-UTPRO-RX Receivers, which in turn connect to the destination devices. Important: Do not use a tightly bundled or rolled cable. In addition, minimize service loops or coils whenever possible as they will reduce overall cable performance. Instruction Manual – HDMI-UTPRO-0808...
  • Page 30 We recommend using the T568A pinout specification for termination of the UTP cable used with the UTP transport connectors on the HDMI UTPro enclosure. The T568B pinout specification is also supported. FIG. 13 UTP cable pinouts for T568A and T568B specifications Instruction Manual – HDMI-UTPRO-0808...
  • Page 31 Attach the other end of the UTP cables to the RJ-45 input connector on the first HDMI-UTPRO-RX Receiver. For mounting information for the Receivers, see page 15. Repeat Steps 5 and 6 for the remaining Receivers. Connect the HDMI-UTPRO-RX Receivers to the destination devices using HDMI cables. Instruction Manual – HDMI-UTPRO-0808...

  • Page 32: Ir Control (Optional)

    Repeat Steps 1 through 3 as necessary for additional IR remote units. When installation of the IR Receiver and IR Emitter is complete, load the appropriate driver (see page 98) and program the IR remote according to the product’s documentation. Instruction Manual – HDMI-UTPRO-0808...

  • Page 33: Establishing An Ethernet 10/100 Network Connection

    HDMI UTPro directly to a network card in a PC; for special instructions, see Workaround on page 35. NetLinx LED The NetLinx LED is to the left of the LAN 10/100 connector. When the LED is illuminated, the NetLinx connection is active. Instruction Manual – HDMI-UTPRO-0808...
  • Page 34 HDMI UTPro connected via a LAN to two PCs and a NetLinx Controller Tip: The directions on the following page assume that you are connecting the HDMI UTPro to an active LAN (network) that utilizes DHCP. If not, see the “Workaround” below the instructions first. Instruction Manual – HDMI-UTPRO-0808...
  • Page 35 In NetLinx Studio (v3.0 or higher), left-click the Zero-Config tab on the Workspace Bar to open the tab. HDMI UTPro IP address for HDMI UTPro Zero-Config tab FIG. 20 NetLinx Studio showing the Zero-Config tab and the IP address for an HDMI UTPro Instruction Manual – HDMI-UTPRO-0808...

  • Page 36: Serial Port (Rj-12)

    Zero-Config devices that have been detected (FIG. 20). Click the plus symbol (+) to the left of the “AMX HDMI-UTPRO-0808” in the Zero-Config list to expand its information. The HDMI UTPro’s current IP Address is listed below the device name.
  • Page 37 Serial port as DCE (data circuit-terminating equipment) interface with male connection:  DB-9 Serial Port Pinouts (male connector) RS-232 Pin 2: TX signal Male-Male Pin 3: RX signal Adapter Pin 5: GND FIG. 25 DCE interface with male connection Instruction Manual – HDMI-UTPRO-0808...
  • Page 38 FIG. 26 DCE interface with female connection Serial Port (RJ-12) Pinout Serial Port (RJ-12) Pinout The following table provides the pinout configuration for the RJ-12 connector (Serial port) on the HDMI-UTPRO-0808 and also on the HDMI-UTPRO-RX Receiver. RX RJ-12 Pinout Function...

  • Page 39: Control Port (Db-9)

    To establish external serial control over a null modem serial cable: Use a null modem cable that matches the pin diagram in FIG. 28 for RS-232 without hardware flow control. The AMX equipment requires pins 2, 3, and 5 only. HDMI UTPro: DB-9 PC: DB-9 FIG.

  • Page 40: Applying Power And Startup

    Important: We recommend using a regulated power supply for the HDMI-UTPRO-RX. If you exceed the specified voltage level for the power jack on the RX (see page 22), the warranty will be void. Apply power to the HDMI-UTPRO-RX Receivers. Instruction Manual – HDMI-UTPRO-0808...

  • Page 41: Executing A Test Switch

    The following test switch procedure routes Input 1 to Output 2 (Level 0), disconnects all currently routed signals, and clears the cache. Executing a Test Switch Using the Control Panel To execute a test switch from the control panel: Press the Function Key. The Function menu appears. Instruction Manual – HDMI-UTPRO-0808...
  • Page 42 Enter @et (disconnects all currently routed signals and clears the sink key cache). Note that the response to the @et command is @eV. Enter ~app! (persists the empty sink key cache). For a complete list of BCS commands and responses, see the Instruction Manual – BCS Basic Control Structure Protocol at www.amx.com. Instruction Manual – HDMI-UTPRO-0808...

  • Page 43: Installation Troubleshooting

    If this Instruction Manual has not satisfactorily answered your questions regarding the HDMI-UTPRO-0808, please contact your AMX representative or technical support. Have the system’s serial number ready. The system’s serial number is normally located in two places on the enclosure: on the left rear and on the left side near the power receptacle.

  • Page 44: Operating The Control Panel

    The Cancel Key cannot undo a completed operation, i.e., an operation followed by the pressing of the Take Key. Important: If the Cancel Key flashes, an error has occurred; a flashing Cancel Key must be pressed before continuing. Instruction Manual – HDMI-UTPRO-0808...
  • Page 45 (and can be deselected). The switch from Input 3 to Outputs 3, 6, and 7 will be executed when the Take Key is pressed. Power LED The green Power LED illuminates when the HDMI UTPro is receiving power. Instruction Manual – HDMI-UTPRO-0808...

  • Page 46: Function Menu Overview And Options

    The Function menu (FIG. 34) and its submenus access the different modes and lists used to control the system. Adjust Audio does not apply to the operation of the HDMI UTPro Local presets must be created in XNConnect before this option appears FIG. 34 Function menu options Instruction Manual – HDMI-UTPRO-0808...

  • Page 47: Executing Switches (Change Mode)

    You can execute switches from the control panel using the steps on the following page or by executing a global preset (see page 51). When an Input or Output Key is pressed, the channel name displays on the LCD (e.g., O_Ch:0003 for Output 3). Hold the key down to display the name longer. Instruction Manual – HDMI-UTPRO-0808...
  • Page 48 Input 1 switches to Output 2, and the keys turn blue. Execute additional switches. Press the Function Key to return to the Function menu. Note: The panel remains in Change Mode until the Function Key is pressed. Instruction Manual – HDMI-UTPRO-0808...

  • Page 49: Changing The Virtual Matrix

    The HDMI UTPro is ready to make changes on VM 2. The HDMI UTPro will remain on VM 2 for all operations until the virtual matrix is changed or power is cycled (to set the virtual matrix as the default, see page 57). Instruction Manual – HDMI-UTPRO-0808...

  • Page 50: Disconnecting Switches (Disconnect Mode)

    Inputs 1 and 3 (and all outputs connected to them) and Output 9 are disconnected as soon as the Take Key is pressed, and the keys turn blue. Execute additional disconnects. Press the Function Key to return to the Function menu. Instruction Manual – HDMI-UTPRO-0808...

  • Page 51: Verifying Signal Status (Status Mode)

    The HDMI UTPro can support up to 16 global presets. AMX strongly recommends keeping track of the number used and the system’s routing state for each global preset. I f another system state is assigned a previously used number, the former state will be automatically overwritten.
  • Page 52 Wait approximately ten seconds for the system to store the global preset setting. The current routing state can now be recalled as Global Preset 3, and the system returns to the Global Preset submenu. Press the Function Key to return to the Function menu. Instruction Manual – HDMI-UTPRO-0808...
  • Page 53 Press either the Select Key or the Take Key. Global Preset 3 is executed, and the system returns to the Global Preset submenu. Press the Function Key to return to the Function menu. Note: Status is not invalidated by global presets. Instruction Manual – HDMI-UTPRO-0808...

  • Page 54: Executing Local Presets (Local Preset Mode)

    Local presets are not programmed (defined) at the factory. To program them, use XNConnect (see page 115) or contact your AMX representative (for contact information, see page 43). Once the local presets have been defined as part of the configuration file, the new file must be loaded to the system’s CPU and reloaded to the control panel (see page 58).

  • Page 55: Locking And Unlocking (Lock Mode)

    Press the Select Key. The system is in Lock Mode. In the following order, press Input Keys 1, 2, 3, 4 and Output Key 1 (default password). The panel is locked, and all Input and Output Keys turn off. Instruction Manual – HDMI-UTPRO-0808...

  • Page 56: Setup Options

    FP Link baud 115200 – indicates a front control panel and the baud rate  To check the software version information for the control panel: Press the Function Key. The Function menu appears. Locate Setup Options by scrolling with the Control Dial. Instruction Manual – HDMI-UTPRO-0808...
  • Page 57 Press the Function Key. The Function menu appears. Locate Setup Options by scrolling with the Control Dial. Press the Select Key. The Setup Options submenu appears. Scroll to Default VM. Press the Select Key. The Default VM list appears. Instruction Manual – HDMI-UTPRO-0808...
  • Page 58 Press the Select Key. The display returns to the top of the Setup Options submenu, and the configuration file reloads from the CPU to the control panel. (Depending on the file size, reloading may take a few moments.) Instruction Manual – HDMI-UTPRO-0808...

  • Page 59: System Error Codes On Control Panel Lcd

    When you are using BCS (Basic Control Structure) commands, one common troubleshooting strategy is to enter the command again. Often the command has simply been entered incorrectly (e.g., omitting an output in a Change command). Instruction Manual – HDMI-UTPRO-0808...

  • Page 60: Setting Up Hdmi Systems

    Destination devices with either DVI-I or single-link DVI-D connectors are supported. ® The HDMI connectors are HDMI and HDCP 1.3 compatible. The connectors feature AMX HDCP InstaGate Technology* for low-latency switching of HDCP protected content and supports computer video up to 1920x1200 and HDTV up to 1080p.

  • Page 61: Supported Number Of Sinks

    The HDMI-UTPRO-RX Receiver does not count as a sink. Once a source is routed through the HDMI-UTPRO-0808 enclosure to a sink, that sink’s key is added to the input’s sink key cache (list of supported sinks) and remains in the cache even if the sink is disconnected.
  • Page 62 Example #2 – Source device supports 3 sinks (R2 and two destination devices) downstream of R1 Destination Device HDMI-UTPRO-RX HDMI-UTPRO-0808 (Repeater) Repeater Repeater Source Device FIG. 37 Example #3 – Source device supports 3 sinks (R2, R3, and one destination device) downstream of R1 Instruction Manual – HDMI-UTPRO-0808...
  • Page 63 (e.g., a repeater). Execute a switch to the first display device connected to the HDMI-UTPRO-0808 enclosure (i.e., add a sink to the source). A delay in the display of the video image of approximately 3 to 10 seconds* can be expected due to the source engaging the display device for the first time initialization of HDCP authentication.
  • Page 64 (this increases the total number of sink devices by one). (Alternatively, attach an HDCP supported repeater to the output, and attach the repeater to the same destination device.) Repeat Step 2 for the remaining outputs until either all 8 destination devices show the image from the source or a failure point is reached. Instruction Manual – HDMI-UTPRO-0808...
  • Page 65 Caution: Virtual matrix modifications are an advanced feature of XNConnect that should not be attempted unless you are familiar with XNConnect and the AMX Matrix Switcher being configured. To create new virtual matrices, we recommend contacting technical support (see page 43) to request a custom Example Set of 3 VMs configuration file.

  • Page 66: Troubleshooting Audio

    Another thing to try is to use the EDID Programmer to write an EDID to the matrix switching input connector on the HDMI UTPro that best represents the downstream destination. Check the “EDID Library” file at www.amx.com (search for EDID Library) to determine if one of the custom EDID files (which are variants of base EDIDs) meets your needs.
  • Page 67 CI8O*T Route each input to all runtime intended outputs with BCS commands. As the process is completed, the keys for the destination devices are stored in the HDMI-UTPRO-0808 enclosure’s sink key cache for the input. The HDMI UTPro caches the keys and continuously sends them to the source (in a cumulative manner) even if the source is only connected to a single output at a time.

  • Page 68: The Hdmi Connector's Sink Key Cache

    To clear persistence of sink key cache using BCS: Enter @et (clears the cache and disconnects all currently routed signals). Note that the response to the @et command is @eV. Enter ~app! (persists the empty cache). Instruction Manual – HDMI-UTPRO-0808...

  • Page 69: Hdmi Utpro Webconsole

    Click the plus symbol (+) to the left of any device in the Zero-config list to expand its information. The HDMI UTPro’s current IP Address is listed below the device name. Note: Refer to the NetLinx Studio online help for additional details on using Zero-Config Instruction Manual – HDMI-UTPRO-0808...
  • Page 70 To access the WebConsole: From the NetLinx Studio Zero-Config tab – Double-click on “AMX-HDMI-UTPRO-0808” or right-click and select one of the launch browser options. The initial view is a display-only* view of the IP Settings page.

  • Page 71: Admin Menu

    Control Page Select Control from the Admin menu to access the HDMI-UTPRO-0808 Control page (FIG. 45). Use this page to send NetLinx programming control commands to the HDMI UTPro Matrix Switcher or the HDMI-UTPRO-RX Receivers (Receivers must be connected). This page provides a rudimentary control method if a master connection is not available.

  • Page 72: Device Configuration Page

    The default Device Number assigned to the HDMI UTPro is 5500 (in NetLinx Studio, the device number is 05500). The default Device Numbers assigned to the HDMI-UTPRO-RX Receivers are 5501 through 5508. To change the device number, enter the new device number and click Accept (or click Cancel to discard changes). Instruction Manual – HDMI-UTPRO-0808...
  • Page 73 Click Accept to save the changes. Changes on this page take effect immediately.  Click Cancel to exit the page without saving any changes.  Authentication Settings If the NetLinx Master requires authentication, enter the Master Username and Master Password in the applicable fields. Instruction Manual – HDMI-UTPRO-0808...

  • Page 74: Security Settings

    (default = administrator). New Password Enter the new password that will be required to log in to HDMI UTPro information if security is enabled (default = password). Confirm Password Re-enter the new password in this field. Instruction Manual – HDMI-UTPRO-0808...

  • Page 75: Ip Settings

    DHCP server will reassign the IP address, which may or may not be the same address it assigned previously. Setting a static IP address prevents the possibility of the IP address changing at power up. FIG. 50 IP Settings page Instruction Manual – HDMI-UTPRO-0808...

  • Page 76: Port Settings

    Click Reboot to initiate as system reboot. Port Settings changes only take effect after a reboot.  Important: The Admin menu option “Restore Settings” will restore the factory default settings as listed in the table above for this page. Instruction Manual – HDMI-UTPRO-0808...

  • Page 77: Editing The Clock Manager Settings

    Time fields to manually enter the current time (hh:mm:ss). Click Accept to save the changes. Changes on the Mode Manager page take effect immediately.  Click Cancel to exit the page without saving any changes.  Instruction Manual – HDMI-UTPRO-0808...
  • Page 78 Month, and Day of the Week are provided). Click Accept to save the changes. Changes on the Daylight Savings Manager page take effect immediately.  Click Cancel to exit the page without saving any changes.  Instruction Manual – HDMI-UTPRO-0808...
  • Page 79 To add a NIST server, enter the NIST Server Name, IP Address and Location in the fields provided. To remove a NIST server from the list, click Remove. Click Accept to save your changes. Note that changes on this page take effect immediately. Click Cancel to cancel any changes. Instruction Manual – HDMI-UTPRO-0808...

  • Page 80: Webconsole Troubleshooting

    If the WebConsole still does not open, you may need to add an exception in the Proxy Setting dialog box  (see instructions on the next page). Tip: Also check “Installation Troubleshooting” on page 43 and the troubleshooting information in the documentation for the NetLinx Master. Instruction Manual – HDMI-UTPRO-0808...
  • Page 81 The instructions below apply to Internet Explorer. To change these settings in another browser, consult its Help file. To add an exception to the proxy setting information: From the Tools menu on the browser, select Internet Options. The Internet Options dialog box opens. Select the Connections tab. Instruction Manual – HDMI-UTPRO-0808...
  • Page 82 HDMI-UTP-0808 In the Exceptions field, enter the appropriate HDMI UTPro’s IP address (page 69). Click OK to exit each of the dialog boxes used in these steps. If problems persist, contact technical support (see page 43). Instruction Manual – HDMI-UTPRO-0808...

  • Page 83: Hdmi Utpro Netlinx Programming

    – Standard NetLinx serial port connected to the LAN 10/100 (RJ-12) port; Port 2 can be used with  SEND_STRINGs to output control strings to a connected device. Port 3 – Reserved for future use.  Instruction Manual – HDMI-UTPRO-0808...
  • Page 84 For instructions on programming the HDMI-UTPRO-RX, refer to the “HDMI-UTPRO-RX NetLinx Programming” chapter on page 91. Note: For additional information on using NetLinx Studio, refer to the “Programming Guide – NetLinx Integrated Controllers” (available at www.amx.com). Instruction Manual – HDMI-UTPRO-0808...

  • Page 85: Send_Commands

    Disconnect all outputs from inputs. Example 4: SEND_COMMAND dvUTPro, "'CI2O1,3,6,7'" SEND_COMMAND dvUTPro, "'CI2O1 3 6 7'" Connect one input with multiple outputs. Note: Multiple outputs in commands can be entered with either comma or space separators. Instruction Manual – HDMI-UTPRO-0808...
  • Page 86 Sink Key cache on the HDMI UTPro. SEND_COMMAND dvUTPro,"'INSTAGATEPERSIST'" Stores the current Sink Key cache on HDMI UTPro. RESET Syntax: Performs a soft boot on the SEND_COMMAND <DEV>,"'RESET'" Example: HDMI UTPro. SEND_COMMAND dvUTPro,"'RESET'" Reboots the HDMI UTPro. Instruction Manual – HDMI-UTPRO-0808...

  • Page 87: Serial Send_Commands

    * Both commands for setting the baud rate are accepted by the HDMI UTPro and work the same way. When the system is rebooted or power cycled, the serial ports default to 9600, N, 8, 1. Instruction Manual – HDMI-UTPRO-0808...

  • Page 88: Hdmi Utpro Firmware Upgrades

    Configuration page (see the “Device Configuration” section on page 72 for details). Before attempting to upgrade the firmware, you must have the appropriate KIT file for your HDMI UTPro. Go to www.amx.com (on the product page in the online catalog) and download the latest firmware file for the HDMI UTPro.
  • Page 89 Send To NetLinx Device dialog (NetLinx Studio) Select the appropriate *.KIT file from the Files list. Enter the Device and System ID numbers for the HDMI-UTPRO-0808 in the Device and System text boxes. By default, the Device Number assigned to the HDMI-UTPRO-0808 is 05500.
  • Page 90 Do not reboot the HDMI UTPro or change connections until the transfer is complete. Failure to complete this operation successfully may require a factory repair of the HDMI UTPro. Note: For additional information on using NetLinx Studio, refer to the “Programming Guide – NetLinx Integrated Controllers” (available at www.amx.com). Instruction Manual – HDMI-UTPRO-0808...

  • Page 91: Hdmi-Utpro-Rx Netlinx Programming

    Port 1 - SEND_COMMANDs  Port 2 - SERIAL (RS232) SEND_COMMANDs  Port 3 - IR SEND_COMMANDs  Note: For additional information on using NetLinx Studio, refer to the “Programming Guide – NetLinx Integrated Controllers” (available at www.amx.com). Instruction Manual – HDMI-UTPRO-0808...

  • Page 92: Channels

    • P#: MIO, RC05 Example: SEND_COMMAND dvRX,"'RPMIO'" Configures the RX to use an AMX remote. The available remote units are: • MIO - AMX R1 remote • RC05 - beige 43 button remote The RX can support a number of different remote units which are mapped through to button pushes.

  • Page 93: Ir Send_Commands

    IR commands, SEND_COMMAND <DEV>,"'CP',<code>" and then send a single IR Variable: pulse. • code = IR port's channel value 0 - 96. Example: SEND_COMMAND dvRXIR,"'CP',2" Clears the active/buffered commands and pulses IR port's channel 2. Instruction Manual – HDMI-UTPRO-0808...
  • Page 94 Transmit the selected SEND_COMMAND <DEV>,"'XCH <channel>'" Variables: channel IR codes in the format/pattern set by the • channel = 0 - 999. 'XCHM' Send Command. Example: For detailed usage examples, refer to the 'XCHM' command (next in table). Instruction Manual – HDMI-UTPRO-0808...
  • Page 95 Transmits the IR code as 3-4. SEND_COMMAND dvRXIR,"'XCH 343'" Transmits the IR code as 100-100-100-4-3. Mode 4 Example: • Mode 4 sends the same sequences as the 'CH' command. • Only use Mode 4 with channels 0 - 199. Instruction Manual – HDMI-UTPRO-0808...

  • Page 96: Serial Send_Commands

    Start transmitting received Syntax: characters to the Master. Enables sending incoming SEND_COMMAND <DEV>,"'RXON'" Example: received characters to the Master. SEND_COMMAND dvRXRS232,"'RXON'" Sets the RX serial port to transmit received characters to the Master. Instruction Manual – HDMI-UTPRO-0808...
  • Page 97 Clears and stops all characters waiting in the RX serial port transmit buffer. * Both commands for setting the baud rate are accepted by the Receivers and work the same way. When the system is rebooted or power cycled, the serial ports default to 9600, N, 8, 1. Instruction Manual – HDMI-UTPRO-0808...

  • Page 98: Hdmi-Utpro-Rx Irl File Transfers

    Verify you have the latest version of NetLinx Studio on your PC. Use the Web Update option in NetLinx Studio’s Help menu to obtain the latest version. Alternatively, go to www.amx.com and login as a Dealer to download the latest version.

  • Page 99: Transferring Irl Files

    Select the type of file (in this case, IRL/IRV Files) that you want to add to the Transfer List. Click the Add button. The Open dialog appears with the files type selection already set to IR Files (*.irl, *.irv). Locate and select the IRL file that you want to add. Instruction Manual – HDMI-UTPRO-0808...
  • Page 100 (FIG. 67). FIG. 67 File Transfer dialog (NetLinx Studio) Click Send to transfer the file. Additional Documentation For additional information on using NetLinx Studio, refer to the Programming Guide – NetLinx Integrated Controllers (available at www.amx.com). Instruction Manual – HDMI-UTPRO-0808...

  • Page 101: Appendix A - Edid Programmer

    To address these issues, the HDMI UTPro comes with one EDID EEPROM chip per input connector, which has been pre-loaded with an AMX AutoPatch EDID set. This EDID set consists of some of the most common EDID settings in use today, including VESA Established Timings encompassing 8 resolutions at a variety of refresh rates and 8 additional Standard Timings encompassing 8 resolutions and refresh rate combinations.

  • Page 102: Determining The Need For Edid Programming

    PCM frequency rates and the destination device does not support them. If you are experiencing video problems, it may be because you are trying to pass a video format that the destination device does not support. In either of these cases, reprogramming the EDID may help resolve the problem. Instruction Manual – HDMI-UTPRO-0808...

  • Page 103: Installing The Edid Programmer

    Install the EDID Programmer. Read the EDID from the destination device and write it to the HDMI input  connector. Install the EDID Programmer. Check the “EDID Library” file at www.amx.com (search for EDID Library) to  determine if one of the custom EDID files meets the needs of the equipment. (The custom EDID files are variants of base EDIDs.) Write the custom EDID file to the HDMI input connector.

  • Page 104: Writing Edid Data To Hdmi Matrix Switching Input Connector

    Attach an HDMI cable to the PC using the PC’s spare monitor port (if your PC has a DVI or HD-15 port, see “Using Cable Adapters” above). Attach the open end of the HDMI cable to the HDMI matrix switching input connector that requires programming. Instruction Manual – HDMI-UTPRO-0808...

  • Page 105: Custom Hdmi Edid Files For Handling Audio Concerns

    UTPro’s input channels is one way to be sure that the formats provided by the source are compatible with most/all of the destination devices. The following files can be found at www.amx.com/products/EDIDLibrary.asp. The first group of files use 1080p (VIC 16) as the preferred (native) video resolution.

  • Page 106: Appendix B - Programmer's Interface For System Diagnostics

    PC. * AMX reserves the right to add to the contents of the splash screen at any time, without notice. ** Verbosity (i.e., wordiness) refers to the amount of information provided; the higher the verbosity setting, the more information is displayed.

  • Page 107: Using Bcs To Access System Diagnostic Information

    Enter the verbosity level setting v# and the component’s identity setting i#. Either may be specified first. Enter ! (to send the command). Example ~scrv3i4! or ~scri4v3! (Either displays the highest level of detail for the Hardware / Boards.) Instruction Manual – HDMI-UTPRO-0808...

  • Page 108: Splash Screen Examples

    Appendix B – Programmer’s Interface for System Diagnostics Splash Screen Examples Note: AMX reserves the right to add to the contents of the splash screen at any time, without notice. Power-Up Splash Screen The first example is of the splash screen that displays when power is applied to the enclosure. When “Ready” appears, BCS commands can be entered for executing switches, verifying status, querying the system for diagnostic information, etc.
  • Page 109 [5:VM Configuration] count = 2 [vm 0] ‘ALL’ 8x8x1 [vm 1] ‘Video’ 8x8x1 [vm 0 master] 0x2c4 master 0 0 1 (self) [vm 1 master] 0x2c4 master 0 0 1 (self) FIG. 74 Display for v3i5 (verbosity 3, component 5) Instruction Manual – HDMI-UTPRO-0808...

  • Page 110: Appendix C - Managing Configuration Files

    XNConnect can be used to modify a system’s configuration information which contains routing and control information. XNConnect is provided at www.amx.com. Configuration file modifications include basic tasks, such as creating local presets, setting the control panel password, and customizing input and output channel names for control display (e.g., in the APWeb interface).

  • Page 111: Installing And Launching Xnconnect

    Note: If your AMX account has the required permissions, the newest version of XNConnect can be downloaded from www.amx.com. An AutoPatch INI Updater file can also be found on the AMX website under Tech Center \ AutoPatch Tools for updating XNConnect with information for new support devices (an account is not required).

  • Page 112: Discovering The System

    F1 key for Help. Hardware View The Hardware view (FIG. 76) displays the system’s hardware, such as enclosures and serial ports. This is the view used when setting the control panel password (see page 114). Instruction Manual – HDMI-UTPRO-0808...

  • Page 113: Modifying An .Xcl Configuration File

    To customize the channel names: In the Virtual Matrices view, click the “+” to the left of the Virtual Matrix. Click the “+” to the left of the Sources or Destinations folder. Select the channel you want to rename. Instruction Manual – HDMI-UTPRO-0808...
  • Page 114 The system connected to the PC must be powered up before the password can be loaded to the control panel. If not already connected, complete the first five steps of the instructions for “Discovering a System” on page 112. Instruction Manual – HDMI-UTPRO-0808...
  • Page 115 To create a new local preset: In the Virtual Matrices view, right-click the virtual matrix the preset will be created for and select Manage Local Presets from the shortcut menu. The Manage Local Presets dialog box opens. Instruction Manual – HDMI-UTPRO-0808...
  • Page 116 .xcl file, select Configure \ Configure Special – Virtual Matrix \ Configure All VM Local Presets. If the .xcl file is being loaded for the first time (assumes an automatically constructed configuration is on the CPU), select Configure \ Configure All. Instruction Manual – HDMI-UTPRO-0808...

  • Page 117: Loading An .Xcl Configuration File

    Configure > Reboot All Devices). Important: If the configuration file was loaded to the CPU because local presets were created, it may need to be reloaded from the CPU to the control panel (see page 58). Instruction Manual – HDMI-UTPRO-0808...

  • Page 118: Device Discovery Support

    XNConnect is all that is necessary. However, certain conditions may warrant a custom string, such as the need to limit the VMs that are available for control by the AMX control system. Or a need may exist to limit the features available for a system, e.g., omitting the ability to adjust input gain, but leaving support for output...

  • Page 119: Appendix D - Creating Virtual Matrices

    Caution: Creating virtual matrices is an advanced feature of XNConnect that should not be attempted unless you are extremely familiar with the program and the AMX Matrix Switcher being configured. Important: If you find it necessary to modify the file for any reason, save a back up copy of the existing configuration file.

  • Page 120: Creating A New Virtual Matrix

    Signals allowed Note: The HDMI UTPro enclosure displays an Optima logo. Note: For additional information on creating virtual matrices, see the XNConnect Help file. To access the Help file topic for an open dialog box, press F1. Instruction Manual – HDMI-UTPRO-0808...
  • Page 121 [When you create VM 2: enter “2” for Number and “VM 2 (in 7 out 1-4)” for the Name.] [When you create VM 3: enter “3” for Number and “VM 3 (in 8 out 5-7)” for the Name.] Instruction Manual – HDMI-UTPRO-0808...
  • Page 122 [When you create VM 3: select “1” for the number of channels.] Select pattern Select Sources first time through (select Destinations second time) Specify starting channel Specify number of channels Select signal Click Assign Signal Select the HDMI signal from the Available Signals list. Click Assign Signal. Instruction Manual – HDMI-UTPRO-0808...
  • Page 123 Using Save As (under the File menu), make a duplicate copy of the modified file with a new name and save it to the PC. (We strongly recommend making a duplicate copy any time the file is modified.) Instruction Manual – HDMI-UTPRO-0808...
  • Page 124 The three VMs created for the example on page 119 using the previous procedure are illustrated in FIG. 79 below. (Note that VM 55 at the bottom of the VM list was the original VM 0 discovered on the system and renamed for possible reuse later.) FIG. 79 Virtual Matrices created for example Instruction Manual – HDMI-UTPRO-0808...

  • Page 125: Appendix E - Ascii / Hex Conversion

    (soh) (stx) " (etx) (eot) (enq) (ack) & (bel) (bs) (ht) (nl) (vt) (np) (cr) (so) (si) (dle) (dc1) (dc2) (dc3) (dc4) (nak) (syn) (etb) (can) (em) (sub) (esc) (fs) < (gs) (rs) > (us) (del) Instruction Manual – HDMI-UTPRO-0808...
  • Page 126 - Schedules and registration for any AMX University course - Travel and hotel information - Your individual certification requirements and progress 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.222.0193 • 469.624.8000 • 469-624-7153 fax • 800.932.6993 technical support • www.amx.com...

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