Troubleshooting; Troubleshooting > Card Reading; Troubleshooting > Barcode Scanning - Infinite Peripherals LINEA PRO 6 User Manual

TROUBLESHOOTING

Troubleshooting > Card Reading
If the Linea Pro 6 is not reading the magnetic strip properly, refer to the table below for possible causes:
Problem
No card data returned during
swiping
Partial card data returned during
swiping
Troubleshooting > Barcode Scanning
If the Linea Pro 6 is not scanning barcodes properly, refer to the table below for possible causes:
Problem
Scanner does not power on
No barcode data being returned
during scanning
Partial barcode data returned
during scanning
Unable to perform multi-scanning
Unable to hear scanner beep
Unable to scan certain barcode
symbols
Linea Pro 6 User Manual
UM-00003 Version: A
• Card is inserted incorrectly
• Swipe method is incorrect
• Faulty read head
• Unreadable magnetic strip.
• Swipe method incorrect
• Faulty read head
• Unreadable magnetic strip
• Linea Pro 6 battery is too low
• Linea Pro 6 is not powered on by the software
• Faulty scan engine
• Unreadable barcode
• Linea Pro 6 battery is too low
• Faulty scan engine
• Software decoding incorrectly
• Unreadable barcode
• Linea Pro 6 battery is too low
• Faulty scan engine
• Software decoding incorrectly
• Multi-scan mode not enabled
• Software does not support multi-scan
• Sound mode not enabled
• Linea Pro 6 battery is too low
• Barcode type is not enabled
• Barcode type is not supported
See Technical Data section for additional information.
Possible Cause
Possible Cause
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