Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Lexmark MX622adhe o cerca il tuo prodotto tra le migliori offerte di Stampanti MB2650, MX622, XM3250 User's Guide April 2018 www.lexmark.com Machine type(s): 7018 Model(s): 676, 678, 679...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Conventions................................7 Product statements..............................7 Learning about the printer................. 10 Finding information about the printer......................10 Selecting a location for the printer......................... 11 Printer conﬁgurations............................13 Attaching cables..............................14 Using the control panel............................ 15 Understanding the status of the power button and indicator light............15 Setting up and using the home screen applications......
Page 3 Contents Navigating the screen using gestures......................24 Adjusting the Voice Guidance speech rate....................25 Using the keyboard on the display.......................25 Enabling spoken passwords or personal identiﬁcation numbers............25 Loading paper and specialty media............26 Setting the size and type of the specialty media..................26 Conﬁguring Universal paper settings......................
Page 4 Contents Copying multiple pages onto a single sheet..................... 40 Creating a copy shortcut..........................40 E-mailing...................... 42 Setting up the e‑mail function........................42 Conﬁguring e‑mail settings..........................42 Sending an e-mail..............................42 Creating an e-mail shortcut..........................43 Faxing......................44 Setting up the printer to fax..........................44 Sending a fax..............................50 Scheduling a fax..............................
Page 5 Contents Network/Ports..............................114 Security................................127 Reports................................135 Help..................................136 Troubleshooting............................... 136 Printing the Menu Settings Page........................137 Securing the printer..................138 Locating the security slot..........................138 Erasing printer memory..........................138 Erasing printer hard disk memory....................... 138 Conﬁguring printer hard disk encryption....................139 Restoring factory default settings........................139 Statement of Volatility.............................139 Maintaining the printer................
Page 6 Contents Troubleshooting..................182 Network connection problems........................182 Hardware options problems......................... 184 Issues with supplies............................186 Paper feed problems............................187 Printing problems.............................190 Faxing problems.............................. 219 Scanning problems............................222 Contacting customer support........................226 Upgrading and migrating................ 227 Hardware................................227 Software................................241 Firmware................................242 Notices....................... 244 Index......................259...
Page 7: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 8 Make sure that there is adequate clearance around the printer. CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.
Page 9 Safety information CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 10: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: See the setup documentation that came with the printer or go to http://support.lexmark.com. • Connecting the printer • Installing the printer software More setup and instructions for using the printer: Information Center—Go to...
Page 11: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Go to http://support.lexmark.com. support: Note: Select your country or region, and then • Documentation select your product to view the appropriate support site.
Page 12 Learning about the printer • Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard. • Provide a ﬂat, sturdy, and stable surface. • Keep the printer: –...
Page 13: Printer Configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury.
Page 14: Attaching Cables
Learning about the printer Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 15: Using The Control Panel
Learning about the printer Using the control panel Use the Display • View printer messages and supply status. • Set up and operate the printer. Home button Go to the home screen. Power button Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds.
Page 16 Learning about the printer Indicator light Printer status The printer requires user intervention. Power button light Printer status The printer is off, ready, or processing data. Solid amber The printer is in Sleep mode. Blinking amber The printer is in Hibernate mode.
Page 17: Setting Up And Using The Home Screen Applications
Setting up and using the home screen applications Setting up and using the home screen applications Note: These applications are supported only in some printer models. Using the home screen Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.
Page 18: Customizing The Home Screen
Setting up and using the home screen applications Touch Shortcut Center Organize all shortcuts. App Proﬁles Access application proﬁles. Scan Proﬁles Scan and save documents directly to the computer. Scan and save documents directly to an FTP server. Bookmarks Organize all bookmarks. Change Language Change the language on the display.
Page 19: Using Shortcut Center
Setting up and using the home screen applications Using Shortcut Center From the home screen, touch Shortcut Center, and then select a printer function. Touch Create Shortcut, and then conﬁgure the settings. Touch Save, and then type a unique shortcut name. Apply the changes.
Page 20: Using Qr Code Generator
Setting up and using the home screen applications Using QR Code Generator You may need administrative rights to access the application. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 21: Creating A Cloud Connector Profile
Touch Create, and then take note of the authorization code. Note: The authorization code is valid only for 24 hours. Open a web browser, and then go to https://lexmark.cloud-connect.co. Click Next, and then accept the Terms of Use. Enter the authorization code, and then click Connect.
Page 22: Creating Folders
Setting up and using the home screen applications For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is • the default port for sending commands. For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the •...
Page 23: Adding Groups
Setting up and using the home screen applications If necessary, specify a login method to allow application access. Apply the changes. Adding groups Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen.
Page 24: Setting Up And Using The Accessibility Features
Setting up and using the accessibility features Note: For more information on the accessibility features of your printer model, see the Accessibility Guide at http://support.lexmark.com. Enabling Magniﬁcation mode From the control panel, press and hold the 5 key until you hear a voice message.
Page 25: Adjusting The Voice Guidance Speech Rate
Setting up and using the accessibility features Gesture Function Access parts of the zoomed image that are beyond the limits of the screen. Note: This gesture requires the use of two ﬁngers to drag across a zoomed image. Swipe up then left Exit an application and return to the home screen.
Page 26: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the size and type of the specialty media The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following: From the home screen, navigate to: Settings >...
Page 27 Loading paper and specialty media Adjust the paper guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side facedown, and then make sure that the side guides ﬁt snugly against the paper.
Page 28: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Open the multipurpose feeder. Adjust the guide to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load paper with the printable side faceup. Notes: •...
Page 29: Linking Trays
Loading paper and specialty media • Load envelopes with the ﬂap facedown on the left side. • Load European envelopes with the ﬂap facedown and entering the printer ﬁrst. Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.
Page 30: Paper Support
Paper support Paper support Supported paper sizes Paper size Tray Multipurpose Two‑sided Scanner glass feeder printing 210 x 297 mm (8.3 x 11.7 in.) 210 x 148 mm (5.8 x 8.3 in.) A5 LEF* 148 x 210 mm (5.8 x 8.3 in.) 105 x 148 mm (4.1 x 5.8 in.) JIS B5...
Page 31 Paper support Paper size Tray Multipurpose Two‑sided Scanner glass feeder printing Legal 216 x 356 mm (8.5 x 14 in.) Folio 216 x 330 mm (8.5 x 13 in.) Universal 76.2 x 127 mm to 216 x 356 mm (3 x 5 in. to 8.5 x 14 in.) 7 3/4 Envelope (Monarch) 98 x 191 mm...
Page 32: Supported Paper Types
Paper support Supported paper types Paper type Tray Multipurpose Two‑sided Scanner glass feeder printing Plain paper Card stock Transparency Recycled Paper labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Envelope Rough envelope One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month.
Page 33: Printing
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 34: Printing From A Flash Drive
Printing Printing from a mobile device using AirPrint AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer. Note: This application is supported only in some Apple devices. From the home screen of your mobile device, launch a compatible application. Select an item to print, and then tap the share icon.
Page 35: Supported Flash Drives And File Types
Printing Supported ﬂash drives and ﬁle types Flash drives • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attache (16GB and 32GB) Notes: – The printer supports high‑speed USB ﬂash drives with full‑speed standard. –...
Page 36: Configuring Confidential Jobs
Printing Conﬁguring conﬁdential jobs From the control panel, navigate to: Settings > Security > Conﬁdential Print Setup For non‑touch‑screen printer models, press to navigate through the settings. In some printer models, access the setting from the Embedded Web Server. Conﬁgure the settings. Max Invalid PIN Set the number of times an invalid PIN can be entered.
Page 37: Printing From A Cloud Connector Profile
Printing From the printer home screen, release the print job. • For conﬁdential print jobs, navigate to: Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the settings > Print •...
Page 38: Canceling A Print Job
Printing Canceling a print job From the printer control panel From the home screen, touch Job Queue. Note: You can also access this setting by touching the top section of the home screen. Select the job to cancel. From the computer Depending on the operating system, do either of the following: •...
Page 39: Copying
Copying Copying Making copies Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size. From the home screen, touch Copy, and then specify the number of copies. If necessary, adjust the copy settings.
Page 40: Reducing Or Enlarging Copies
Copying Adjust the settings. Copy the document. Reducing or enlarging copies Load an original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Copy > Scale > specify a scale value Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto.
Page 41 Copying Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Shortcuts >...
Page 42: E-Mailing
E-mailing E-mailing Setting up the e‑mail function From the home screen, touch Settings > Device > Preferences > Run Initial Setup. Turn off the printer, wait for about 10 seconds, and then turn it back on. From the Before You Begin screen, select Change the Settings and Continue with the Wizard. From the Fax/Email Server Setup screen, enter the needed information.
Page 43: Creating An E-Mail Shortcut
E-mailing Creating an e-mail shortcut Note: You may need administrative rights to create a shortcut. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 44: Faxing
Faxing Faxing Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue.
Page 45 Faxing CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.
Page 46 Faxing Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 47 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519...
Page 48 Faxing Connecting the printer to a non‑RJ11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.
Page 49 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. Connect one end of the telephone cable to the line port of the printer.
Page 50: Sending A Fax
Faxing Setting the fax date and time From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure. Conﬁgure the settings. Conﬁguring daylight saving time From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure. In the Time Zone menu, select Custom.
Page 51: Scheduling A Fax
Faxing Scheduling a fax Load the original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Fax > enter the fax number > Send Time Conﬁgure the date and time to send the fax. If necessary, conﬁgure other fax settings.
Page 52: Blocking Junk Faxes
Faxing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 53: Scanning
Scanning Scanning Scanning to an FTP server Load the original document into the ADF tray or on the scanner glass. From the home screen, touch FTP, and then enter the needed information. If necessary, conﬁgure other FTP settings. Send the FTP job. Creating an FTP shortcut Note: You may need administrative rights to create a shortcut.
Page 54: Scanning To A Flash Drive
Scanning Scanning to a ﬂash drive Load an original document into the ADF tray or on the scanner glass. Insert the ﬂash drive. Touch Scan to USB and adjust the settings if necessary. Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen. Scan the document.
Page 55: Sending Scanned Documents To A Computer
Scanning Sending scanned documents to a computer Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Scan Proﬁles > Scan To Computer. Select the scan proﬁle where you want to save the document.
Page 56: Understanding The Printer Menus
• Remote Operator Panel Restore Factory Defaults • • Notiﬁcations Maintenance • • Power Management Visible Home Screen Icons • • Information Sent to Lexmark About This Printer Print • • Layout • • Finishing PostScript • • Setup •...
Page 57: Device
Understanding the printer menus Help • • Print All Guides Information Guide • • Connection Guide Media Guide • • Copy Guide Mono Quality Guide • • E‑mail Guide Moving Guide • • Fax Guide Print Quality Guide • • FTP Guide Supplies Guide Troubleshooting...
Page 58 Understanding the printer menus Menu item Description Date and Time Conﬁgure the settings for Network Time Protocol (NTP). Network Time Protocol Notes: Enable NTP [On*] • Enable Authentication appears only in some printer NTP Server models. Enable Authentication • When Enable Authentication is set to MD5 key, Key ID and Password appear.
Page 59 Understanding the printer menus Remote Operator Panel Menu item Description External VNC Connection Connect an external Virtual Network Computing (VNC) client to the remote control panel. Don’t Allow* Allow Authentication Type Set the authentication type when accessing the VNC client server.
Page 60 Understanding the printer menus Menu item Description Error Prevention Let the printer to continue processing or printing a job automatically after clearing certain attendance conditions. Auto Continue Disabled 5–255 (5*) Error Prevention Set the printer to restart when an error occurs. Auto Reboot Auto Reboot Reboot when idle...
Page 61 Understanding the printer menus Menu item Description Jam Content Recovery Specify how to restart a scan job after resolving a paper jam. Scanner Jam Recovery Job level Page level* Note: An asterisk (*) next to a value indicates the factory default setting. Power Management Menu item Description...
Page 62 Information Sent to Lexmark Menu item Description Information Sent to Lexmark Send printer usage and performance information to Lexmark. Note: Information Send Time and User Information ‑ Level appear Save Supplies and Page Usage (Anonymous) only when you select any of the settings in Information Sent to Lexmark, except None of the Above.
Page 63 Understanding the printer menus Menu item Description Enable Voice Guidance When Enable Voice Guidance when a headphone is attached to the printer. Headphone Is Attached Off* Speak Passwords/PINs Set the printer to read out loud passwords or personal identiﬁcation numbers. Off* Note: This menu item appears only when a headphone or a speaker is attached to the printer.
Page 64 Understanding the printer menus Menu item Description USB Conﬁguration Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device USB Scan to Local (multiple interfaces). USB Conﬁguration Set the USB port to run at full speed and disable its high‑speed capabilities.
Page 65 Understanding the printer menus Menu item Description Supply Usage And Counters Reset the supply page counter or view the total printed pages. Clear Supply Usage History Reset Black Cartridge Counter Reset Black Imaging Unit Counter Reset Maintenance Counter Printer Emulations Set the printer to recognize and use the PPDS data stream.
Page 66 Understanding the printer menus Menu item Description Device Operations Set the memory allocation for storing copy jobs. Minimum Copy Memory Note: The values appear only if the amount of installed 20MB* DRAM is at least twice the amount of the value. 30MB 50MB 80MB...
Page 67 Understanding the printer menus Menu item Description Scanner Conﬁguration Determine the byte order of a TIFF‑formatted scan output. Tiff Byte Order CPU Endianness* Little Endian Big Endian Scanner Conﬁguration Set the RowsPerStrip tag value of a TIFF‑formatted scan output. Exact Tiff Rows Per Strip Note: An asterisk (*) next to a value indicates the factory default setting.
Page 68: Print
Understanding the printer menus About this Printer Menu item Description Asset Tag Show the serial number of the printer. Printer’s Location Identify the printer location. Maximum length is 63 characters. Contact Personalize the printer name. Maximum length is 63 characters. Export Conﬁguration File to USB Export conﬁguration ﬁles to a ﬂash drive.
Page 69 Understanding the printer menus Menu item Description Pages per Side Print multiple page images on one side of a sheet of paper. Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Pages per Side Ordering...
Page 70 Understanding the printer menus Finishing Menu item Description Staple Job Specify the staple position for all print jobs. Off* Note: This menu item appears only when a staple ﬁnisher is installed. 1 staple, top left corner 2 staples, left 1 staple, top right corner 2 staples, top 1 staple, bottom left corner 2 staples, bottom...
Page 71 Understanding the printer menus Menu item Description Job Waiting Preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print. Off* Note: This menu item appears only when a printer hard disk is installed. Job Hold Timeout Set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other 0–255 (30*)
Page 72 Understanding the printer menus Menu item Description Toner Darkness Determine the lightness or darkness of text images. 1–10 (8*) Halftone Enhance the printed output to have smoother lines with sharper edges. Normal* Detail Brightness Adjust the brightness of the printed output. ‑6 to 6 (0*) Contrast Adjust the contrast of the printed output.
Page 73 Understanding the printer menus Menu item Description Log Action at Near Full Specify how the printer responds when the hard disk is nearly full. None* Note: The value deﬁned in Log Near Full Level determines when this action E‑mail Current Log is triggered.
Page 74 Understanding the printer menus Menu item Description Scale to Fit Scale the page content to ﬁt the selected paper size. Off* Annotations Specify whether to print annotations in the PDF. Do Not Print* Print Note: An asterisk (*) next to a value indicates the factory default setting. PostScript Menu item Description...
Page 75 Understanding the printer menus Menu item Description Font Source Choose the source which contains the default font selection. Resident* Notes: Disk • Flash and Disk appear only in some printer models. Download • For Flash and Disk to appear, make sure that they are not read‑ or Flash write‑protected.
Page 76 Understanding the printer menus Menu item Description Auto LF after CR Set the printer to perform a line feed after a carriage return control command. Off* Tray Renumber Conﬁgure the printer to work with print drivers or applications that use different source assignments for the paper source.
Page 77 Understanding the printer menus Menu item Description Orientation Set the page orientation for HTML documents. Portrait* Landscape Margin Size Set the page margin for HTML documents. 8–255 mm (19*) Backgrounds Print background information or graphics for HTML documents. Do Not Print Print* Note: An asterisk (*) next to a value indicates the factory default setting.
Page 78: Paper
Understanding the printer menus Paper Tray Conﬁguration Menu item Description Default Source Set the paper source for all print jobs. Tray [x] (1*) Note: Multipurpose Feeder appears only when Conﬁgure MP is set to Multipurpose Feeder Cassette. Manual Paper Manual Envelope Paper Size/Type Specify the paper size or paper type loaded in each paper source.
Page 79 Understanding the printer menus Media Conﬁguration Universal Setup Menu item Description Units of Measure Specify the unit of measurement for the universal paper. Inches Note: Inches is the U.S. factory default setting. Millimeters is the Millimeters international factory default setting. Portrait Width Set the portrait width of the universal paper.
Page 80: Copy
Understanding the printer menus Media Types Menu item Description Plain Specify the texture and weight of the paper loaded. Card Stock Select from the following options: Transparency Paper Texture Recycled Smooth Labels Normal* Bond Rough Envelope Paper Weight Rough Envelope Light Letterhead Normal*...
Page 81 Understanding the printer menus Menu item Description Sides Specify the scanning behavior based on the original document. 1 sided to 1 sided* 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Separator Sheets Specify whether to insert blank separator sheets when printing. None* Between Copies Between Jobs...
Page 82 Understanding the printer menus Menu item Description Header/Footer Apply a header or footer on the printed output. Top left Top middle Top right Bottom left Bottom middle Bottom right Overlay Specify the overlay text printed on each page of the copy job. Conﬁdential Copy Draft...
Page 83 Understanding the printer menus Menu item Description Background Removal Adjust the amount of background visible on a scanned image. Background Detection Level Auto Center Align the content at the center of the page. Off* Mirror Image Create a mirror image of the original document. Off* Negative Image Create a negative image of the original document.
Page 84: Fax
Understanding the printer menus Fax Mode Menu item Description Fax Mode Select a fax mode. Analog* Fax Server Disabled Note: An asterisk (*) next to a value indicates the factory default setting. Analog Fax Setup General Fax Settings Menu item Description Fax Name Identify your fax machine.
Page 85 Understanding the printer menus Menu item Description Caller ID Show the telephone number of the person sending the fax. Alternate Fax Number Masking Specify the format for masking an outgoing fax number. Off* From Left From Right Digits to Mask Specify the number of digits to mask in an outgoing fax number.
Page 86 Understanding the printer menus Menu item Description Orientation Specify the orientation of the original document. Portrait* Landscape Sides Specify the page orientation of text and graphics when scanning a two‑sided document. Off* Long Edge Short Edge Content Type Improve the output result based on the content of the original document. Text* Text/Photo Photo...
Page 87 Understanding the printer menus Menu item Description Color Dropout Specify which color to drop during scanning, and adjust the dropout setting for that color. None* Green Blue Default Red Threshold 0–255 (128*) Default Green Threshold 0–255 (128*) Default Blue Threshold 0–255 (128*) Contrast Set the contrast of the output.
Page 88 Understanding the printer menus Admin Controls Menu item Description Automatic Redial Adjust the number of redial attempts based on the activity levels of recipient fax machines. 0–9 (5*) Redial Frequency Increase the time between redial attempts to increase the chance of sending fax successfully.
Page 89 Understanding the printer menus Menu item Description Conﬁrm Fax Number Ask the user to conﬁrm the fax number. Off* Dial Preﬁx Set a dialing preﬁx. Dialing Preﬁx Rules Establish a dialing preﬁx rule. Preﬁx Rule [x] Note: An asterisk (*) next to a value indicates the factory default setting. Fax Receive Settings Menu item Description...
Page 90 Understanding the printer menus Menu item Description Fax Footer Time Stamp Print the time stamp at the bottom of each page from a received fax. Receive* Print Holding Faxes Hold received faxes from printing until they are released. Held Fax Mode Off* Always On Manual...
Page 91 Understanding the printer menus Menu item Description Manual Answer Code Manually enter a code on the telephone number pad to begin receiving fax. 0–9 (9*) Notes: • This menu item appears only when the printer shares a line with a telephone.
Page 92 Understanding the printer menus Fax Cover Page Menu item Description Fax Cover Page Conﬁgure the settings for the fax cover page. Off by Default* On by Default Never Use Always Use Include To ﬁeld Off* Include From ﬁeld Off* From Include Message Field Off* Message:...
Page 93 Understanding the printer menus Menu item Description Log Paper Source Specify the paper source for printing logs. Tray [x] (1*) Multipurpose Feeder Logs Display Identify the sender by remote fax name or fax number. Remote Fax Name* Dialed Number Enable Job Log View a summary of all fax jobs.
Page 94 Understanding the printer menus Menu item Description Reply Address Specify a reply address for sending fax. Subject Specify the fax subject and message. Message Enable analog receive Set the printer to receive analog faxes. Off* Note: An asterisk (*) next to a value indicates the factory default setting. Fax Server E‑mail Settings Menu item Description...
Page 95 Understanding the printer menus Menu item Description Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail. None* Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password...
Page 96: E-Mail
Understanding the printer menus Menu item Description Content Source Improve the output result based on the source of the original document. Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Fax Resolution Set the fax resolution. Standard* Fine Super Fine Ultra Fine...
Page 97 Understanding the printer menus Menu item Description Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server. Secondary SMTP Gateway Port Enter the server port number of your secondary or backup SMTP server. 1–65535 (25*) SMTP Timeout Set the time before the printer times out if the SMTP server does not respond.
Page 98 Understanding the printer menus Menu item Description Device Userid Specify the user ID and password to connect to the SMTP server. Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol. NTLM Domain Specify the domain name for the NTLM security protocol. Disable "SMTP server not set Hide the “SMTP server not set up”...
Page 99 Understanding the printer menus Menu item Description PDF Settings Set the PDF format of the scanned image. PDF Version 1.5* Archival Version A‑1a* A‑1b Highly Compressed Off* Secure Off* Searchable Off* Archival (PDF/A) Off* Content Type Improve the output result based on the content of the original document. Text Text/Photo* Photo...
Page 100 Understanding the printer menus Menu item Description Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness Adjust the darkness of the scanned image. -4 to 4 (0*) Orientation Specify the orientation of text and graphics on the page.
Page 101 Understanding the printer menus Menu item Description Auto Color Detect Set the amount of color that the printer detects from the original document. Color Sensitivity Note: This menu item appears only when Color is set to Auto. 1–9 (5*) Area Sensitivity 1–9 (5*) E‑mail Bit Depth 1 bit*...
Page 102 Understanding the printer menus Menu item Description Temperature Specify whether to generate a cooler or warmer output. ‑4 to 4 (0*) Blank Pages Specify whether to include blank pages. Blank Page Removal Blank Page Sensitivity Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description...
Page 103 Understanding the printer menus Menu item Description Transmission Log Print a log for successful e‑mail transmission. Print log* Do Not Print Log Print Only For Error Log Paper Source Specify the paper source for printing logs. Tray [x] (1*) Multipurpose Feeder Custom Job Scanning Turn on scanning of custom jobs by default.
Page 104: Ftp
Understanding the printer menus FTP Defaults Menu item Description Format Specify the ﬁle format for the scanned image. PDF (.pdf)* Note: The menu items may vary depending on your printer model. TIFF (.tif) JPEG (.jpg) XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) Global OCR Settings Conﬁgure the settings for optical character recognition (OCR).
Page 105 Understanding the printer menus Menu item Description Content Type Improve the output result based on the content of the original document. Text Text/Photo* Graphics Photo Content Source Improve the output result based on the source of the original document. Black and White Laser Color Laser* Inkjet Photo/Film...
Page 106 Understanding the printer menus Advanced Imaging Menu item Description Color Balance Adjust the color intensity during scanning. Cyan to Red -4 to 4 (0*) Magenta to Green -4 to 4 (0*) Yellow to Blue -4 to 4 (0*) Color Dropout Specify which color to drop during scanning, and adjust the dropout setting for that color.
Page 107 Understanding the printer menus Menu item Description Background Removal Adjust the amount of background visible on a scanned image. Background Detection Note: If you want to remove the background color from the original Content‑based* document, then set Background Detection to Content-based. If you want to remove image noise from a photo, then set Background Detection to Fixed.
Page 108: Usb Drive
Understanding the printer menus Menu item Description TIFF Compression Set a compression option for TIFF ﬁles. LZW* JPEG Transmission Log Print a log for successful FTP scan transmission. Print Log* Do Not Print Log Print Only For Error Log Paper Source Specify the paper source for printing FTP logs.
Page 109 Understanding the printer menus Menu item Description PDF Settings Set the PDF format for the scanned image. PDF Version 1.5* Archival Version A‑1a* A‑1b Highly Compressed Off* Secure Off* Searchable Off* Archival (PDF/A) Off* Content Type Improve the output result based on the content of the original document. Text Text/Photo* Graphics...
Page 110 Understanding the printer menus Menu item Description Resolution Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness Adjust the darkness of the scanned image. 1–9 (5*) Orientation Specify the orientation of text and graphics on the page. Portrait* Landscape Original Size...
Page 111 Understanding the printer menus Menu item Description Color Dropout Specify which color to drop during scanning, and adjust the dropout setting for that color. Color Dropout None* Green Blue Default Red Threshold 0–255 (128*) Default Green Threshold 0–255 (128*) Default Blue Threshold 0–255 (128*) Auto Color Detect Set the amount of color that the printer detects from the original document.
Page 112 Understanding the printer menus Menu item Description Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 (0*) Scan Edge to Edge Allow edge‑to‑edge scanning of the original document. Off* Sharpness Adjust the sharpness of a scanned image.
Page 113 Understanding the printer menus Flash Drive Print Menu item Description Number of Copies Set the number of copies. 1–9999 (1*) Paper Source Specify the paper source for the print job. Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Collate Print multiple copies in a sequence.
Page 114: Network/Ports
Understanding the printer menus Menu item Description Separator Sheets Specify whether to insert blank separator sheets when printing. Off* Between Copies Between Jobs Between Pages Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] (1*) Note: For Multipurpose Feeder to appear, set Conﬁgure MP to Cassette from the Multipurpose Feeder Paper menu.
Page 115 Menu item Description Setup Using Mobile App Conﬁgure the Wi‑Fi connection using Lexmark Mobile Assistant. Setup On Printer Panel Conﬁgure the Wi‑Fi connection using the control panel. Choose Network Note: 802.1x - RADIUS can be conﬁgured only from the Embedded Add Wi‑Fi Network...
Page 116 Understanding the printer menus Menu item Description Wireless Security Mode Set the security mode for connecting the printer to Wi‑Fi devices. Disabled* Note: 802.1x - RADIUS can be conﬁgured only from the Embedded Web Server. WPA2/WPA-Personal WPA2-Personal 802.1x - RADIUS WEP Authentication Mode Set the type of Wireless Encryption Protocol (WEP) for the printer.
Page 117 Understanding the printer menus Menu item Description IPv6 Enable and conﬁgure IPv6 settings in the printer. Enable IPv6 Enable DHCPv6 Off* Stateless Address Autoconﬁguration DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Preﬁx All IPv6 Addresses All IPv6 Router Addresses Network Address View the network addresses.
Page 118 Understanding the printer menus Menu item Description IPv4 Enable Dynamic Host Conﬁguration Protocol (DHCP). Enable DHCP Note: DHCP is a standard protocol that allows a server to dynamically distribute IP addressing and conﬁguration information to clients. IPv4 Set the static IP address of your printer. Set Static IP Address IP Address Netmask...
Page 119 Understanding the printer menus Menu item Description Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Auto* Notes: • On processes raw binary PostScript print jobs. • Off ﬁlters print jobs using the standard protocol. Energy Efficient Ethernet Reduce power consumption when the printer receives no data from the Ethernet network.
Page 120 Understanding the printer menus Menu item Description Enable mDNS Update multicast DNS settings. WINS Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Allow the BOOTP to assign a printer IP address. Off* Restricted Server List Specify an IP address for the TCP connections.
Page 121 Understanding the printer menus Menu item Description SNMP Versions 1 and 2c Conﬁgure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. Enabled Allow SNMP Set Enable PPM MIB SNMP Community SNMP Version 3 Conﬁgure SNMP version 3 to install and update printer security.
Page 122 Understanding the printer menus Menu item Description Base Conﬁguration Set the IPSec base conﬁguration. Default* Note: This menu item appears only when Enable IPSec is set to Compatibility Secure DH (Diffie‑Hellman) Group Proposal Set the IPSec encryption. modp2048 (14)* Note: This menu item appears only when Base Conﬁguration is set modp3072 (15) to Compatibility.
Page 123 Understanding the printer menus 802.1x Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description Active Let the printer join networks that require authentication before allowing access. Off* Note: To conﬁgure the settings of this menu item, access the Embedded Web Server.
Page 124 Understanding the printer menus Menu item Description Enable FTP/TFTP Send ﬁles using FTP. Local Domains Specify domain names for HTTP and FTP servers. Note: This menu item appears only in some printer models. HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings. Note: These menu items appear only in some printer models.
Page 125 Understanding the printer menus Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 126 Understanding the printer menus Menu item Description Options Enable the Always Print As Image feature. Always Print As Image Off* Note: An asterisk (*) next to a value indicates the factory default setting. Wi‑Fi Direct Note: This menu appears only when a direct Wi‑Fi network is the active network. Menu item Description SSID...
Page 127: Security
Understanding the printer menus Security Login Methods Manage Permissions Menu item Description Function Access Control access to the printer functions. Access Address Book in Apps Modify Address Book Manage Shortcuts Create Proﬁles Manage Bookmarks Flash Drive Print Flash Drive Scan Copy Function Color Dropout E‑mail Function...
Page 128 Understanding the printer menus Menu item Description Apps Control access to printer applications. New Apps Slideshow Change Wallpaper Screen Saver Card Copy Scan Center Scan Center Custom 1 Scan Center Custom 2 Scan Center Custom 3 Scan Center Custom 4 Scan Center Custom 5 Scan Center Custom 6 Scan Center Custom 7...
Page 129 Understanding the printer menus Menu item Description Add User Create local accounts to manage access to the printer functions. User Name/Password User Name Password User Name/Password Accounts Add User User Name Accounts Add User Password Accounts Add User PIN Accounts Add User Schedule USB Devices Menu item...
Page 130 Understanding the printer menus Menu item Description Remote Syslog Facility Specify a facility code that the printer uses when sending log events to a remote 0 ‑ Kernel Messages server. 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑...
Page 131 Understanding the printer menus Menu item Description E‑mail Log Cleared Alert Send e‑mail notiﬁcation to the administrator when a log entry is deleted. Off* E‑mail Log Wrapped Alert Send e‑mail notiﬁcation to the administrator when the log becomes full and begins to overwrite the oldest entries.
Page 132 Understanding the printer menus Login Restrictions Menu item Description Login failures Specify the number of failed login attempts before the user gets locked out. 1–10 (3*) Failure time frame Specify the time frame between failed login attempts before the user gets locked out. 1–60 minutes (5*) Lockout time Specify the lockout duration.
Page 133 Understanding the printer menus Menu item Description Reserve Job Expiration Set the expiration time that the printer stores print jobs for printing later. Off* 1 Hour 4 Hours 24 Hours 1 Week Require All Jobs to be Held Set the printer to hold all print jobs. Off* Keep duplicate documents Set the printer to print other documents with the same ﬁle name without overwriting...
Page 134 Understanding the printer menus Solutions LDAP Settings Follow LDAP Referrals Search the different servers in the domain for the logged-in user account. Off* LDAP Certiﬁcate Veriﬁcation Enable veriﬁcation of LDAP certiﬁcates. Mobile Services Management AirPrint Enable functions in the AirPrint software feature. Print Scan Miscellaneous...
Page 135: Reports
Understanding the printer menus Reports Menu Settings Page Menu item Description Menu Settings Page Print a report that contains the printer preferences, settings, and conﬁgurations. Device Menu item Description Device Information Print a report that contains information about the printer. Device Statistics Print a report about printer usage and supply status.
Page 136: Help
Understanding the printer menus Menu item Description Fax Call Log Print a report about the last 100 attempted, received, and blocked calls. Note: This menu item appears only when Enable Job Log is set to On. Network Menu item Description Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the printer.
Page 137: Printing The Menu Settings Page
Understanding the printer menus Printing the Menu Settings Page From the home screen, touch Settings > Reports > Menu Settings Page.
Page 138: Securing The Printer
Securing the printer Securing the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
Page 139: Configuring Printer Hard Disk Encryption
Securing the printer Conﬁguring printer hard disk encryption From the home screen, touch Settings > Security > Disk Encryption > Start Encryption. Note: Enabling disk encryption erases the contents of the hard disk. If necessary, back up important data from the printer before starting the encryption. Follow the instructions on the display.
Page 140 Securing the printer Disposing of a printer hard disk • Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data • Crushing—Physically compresses the hard disk to break component parts and render them unreadable • Milling—Physically shreds the hard disk into small metal bits Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is stored.
Page 141: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Adjusting the speaker volume Adjusting the default internal speaker volume Note: The speaker is available only in some printer models. From the control panel, touch Settings >...
Page 142: Networking
Maintaining the printer Networking Connecting the printer to a Wi‑Fi network From the printer control panel, navigate to: Settings > Network/Ports > Wireless For non-touch-screen printer models, press to navigate through the settings. Select Setup On Printer Panel and then follow the instructions on the display. Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup.
Page 143 Maintaining the printer Deactivating the Wi‑Fi network From the printer control panel, navigate to: Settings > Network/Ports > Network Overview > Active Adapter > Standard Networking For non-touch-screen printer models, press to navigate through the settings. Follow the instructions on the display. Changing the printer port settings after installing an internal solutions port Notes: •...
Page 144: Cleaning Printer Parts
Maintaining the printer • Make sure that the serial cable is connected to the serial port on your printer. Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Page 145 Maintaining the printer Cleaning the scanner Open the scanner cover. Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass...
Page 146 Maintaining the printer • ADF glass pad • Scanner glass • Scanner glass pad Close the scanner cover.
Page 147 Maintaining the printer Open the ADF cover. Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad in the ADF cover • ADF glass in the ADF cover Close the ADF cover.
Page 148: Ordering Parts And Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 149 56F4U0E 56F5U0E 56F6U0E Corporate Return Program toner cartridge* * This cartridge is available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. MX622 regular toner cartridge Item Worldwide Regular toner cartridge 56F0UA0 XM3250 Return Program toner cartridge...
Page 150 Regular imaging unit 56F0ZA0 Corporate Return Program imaging unit* 56F0Z0E * This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. Ordering a maintenance kit Match the maintenance kit to the printer voltage.
Page 151 Maintaining the printer Item Part number 200K maintenance kit, 100 V 41X1227 200K maintenance kit, 110 V 41X1225 200K maintenance kit, 220 V 41X1226 Note: Only an authorized service technician can replace the maintenance kit. Contact your service provider. Ordering staple cartridges Part name Part number Staple cartridges...
Page 152: Replacing Supplies
Maintaining the printer Replacing supplies Replacing the toner cartridge Open door A. Remove the used toner cartridge.
Page 153 Maintaining the printer Unpack the new toner cartridge, and then shake it three times to redistribute the toner. Insert the new toner cartridge. Note: Use the arrows inside the printer as guides. Close door A.
Page 154 Maintaining the printer Replacing the imaging unit Open door A. Remove the toner cartridge. Remove the used imaging unit.
Page 155 Maintaining the printer Unpack the new imaging unit, and then shake it three times to redistribute the toner. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 156 Maintaining the printer Close door A. Replacing the staple cartridge Open the stapler access door.
Page 157 Maintaining the printer Remove the staple cartridge. Remove the spare staple cartridge.
Page 158 Maintaining the printer Insert the spare staple cartridge. Note: Replace the spare staple cartridge for future use. Close the stapler access door. Replacing the pick tires Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer. Remove the tray.
Page 159 Maintaining the printer Remove the used pick tires one after the other. Unpack the new pick tires.
Page 160 Maintaining the printer Insert the new pick tires. Insert the tray. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 161 Maintaining the printer...
Page 162 Maintaining the printer Remove the tray insert, and then ﬂip the tray base. Remove the used pick roller assembly. Unpack the new pick roller assembly.
Page 163 Maintaining the printer Insert the new pick roller assembly. Flip the tray base, and then insert the tray insert.
Page 164: Moving The Printer
Maintaining the printer Align the printer with the optional tray, and then lower the printer until it clicks into place. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 165: Saving Energy And Paper
Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Setting up power saver modes Eco‑Mode...
Page 166: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
Page 167: Clearing Jams
Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
Page 168: Identifying Jam Locations
Clearing jams Use recommended paper • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. •...
Page 169: Paper Jam In Door A
Clearing jams Jam location Optional staple ﬁnisher Finisher bin Paper jam in door A Remove the tray. Open door A.
Page 170 Clearing jams Remove the toner cartridge. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Page 171 Clearing jams Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed.
Page 172 Clearing jams Insert the imaging unit. Note: Use the arrows inside the printer as guides.
Page 173: Paper Jam In Door B
Clearing jams Insert the toner cartridge. Note: Use the arrows inside the printer as guides. Close door A. Insert the tray. Paper jam in door B Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 174: Paper Jam In The Standard Bin
Clearing jams Close door B. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 175: Paper Jam In The Duplex Unit
Clearing jams Paper jam in the duplex unit Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray.
Page 176: Paper Jam In Trays
Clearing jams Paper jam in trays Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 177: Paper Jam In The Automatic Document Feeder
Clearing jams Flex, fan, and align the paper edges before loading. Reload paper, and then adjust the paper guide. Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open the ADF cover. Remove the jammed paper.
Page 178: Paper Jam In The Finisher
Clearing jams Note: Make sure that all paper fragments are removed. Close the ADF cover. Paper jam in the ﬁnisher Paper jam in the ﬁnisher bin Remove paper from the ﬁnisher bin. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 179 Clearing jams Paper jam in the ﬁnisher rear door Open the ﬁnisher rear door. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open the ﬁnisher narrow door, and then remove any paper fragments. Close the doors.
Page 180: Staple Jam In The Finisher
Clearing jams Staple jam in the ﬁnisher Open the staple access door. Remove the staple cartridge holder. Lift the staple guard, and then remove the loose staples.
Page 181 Clearing jams Close the staple guard. Insert the staple cartridge holder. Close the staple access door.
Page 182: Troubleshooting
Troubleshooting Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Go to step 2. Turn on the printer. Check if the printer is on. Is the printer on? Step 2 Go to step 3. Type the correct printer IP address in Make sure that the printer IP address is correct.
Page 183 Troubleshooting Action Step 6 Go to step 7. Contact your administrator. Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 The problem is Contact customer solved. support. Access the Embedded Web Server. Did the Embedded Web Server open? Unable to read ﬂash drive Action Step 1...
Page 184: Hardware Options Problems
Troubleshooting Checking the printer connectivity From the home screen, touch Settings > Reports > Network > Network Setup Page. Check the ﬁrst section of the network setup page, and conﬁrm that the status is connected. If the status is not connected, then the LAN drop may be inactive, or the network cable may be malfunctioning.
Page 185 Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the internal option is available in the print driver. Note: If necessary, manually add the internal option in the print driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
Page 186: Issues With Supplies
Troubleshooting Not enough free space in ﬂash memory for resources Try one or more of the following: • From the printer control panel, select Continue to clear the message and continue printing. • Delete fonts, macros, and other data stored in the ﬂash memory. •...
Page 187: Paper Feed Problems
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 188 Troubleshooting Action Step 2 Contact customer The problem is support. solved. Make sure that paper type is set to Envelope. From the control panel, navigate to: Settings > Paper > Tray Conﬁguration > Paper Size/Type For non‑touch‑screen printer models, press to navigate through the settings.
Page 189 Troubleshooting Tray linking does not work Action Step 1 The problem is Go to step 2. solved. Check if the trays contain the same paper size and paper type. Check if the paper guides are positioned correctly. Print the document. Do the trays link correctly? Step 2 The problem is...
Page 190: Printing Problems
Troubleshooting Action Step 2 Go to step 3. The problem is solved. From the control panel, navigate to: Settings > Paper > Tray Conﬁguration > Paper Size/Type For non‑touch‑screen printer models, press to navigate through the settings. Set the correct paper size and type. Print the document.
Page 191 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the printer printing blank or white pages? Step 2 Go to step 3.
Page 192 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print dark? Step 2 Go to step 3.
Page 193 Troubleshooting Action Step 5 Go to step 6. The problem is solved. Replace textured paper with plain paper. Print the document. Is the print dark? Step 6 Go to step 7. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity.
Page 194 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Are ﬁne lines not printed correctly?
Page 195 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document. Is the paper folded or wrinkled? Step 3 Contact...
Page 196 Action Step 2 Go to step 3. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 197 Troubleshooting Action Step 5 Go to step 6. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 198 Troubleshooting Action Contact customer The problem is Check if the printer is using a genuine and supported Lexmark support. solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Do horizontal light bands appear on prints?
Page 199 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print light? Step 2 Go to step 3.
Page 200 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Check the status of the toner cartridge, and replace if necessary. From the control panel, navigate to: Status/Supplies > Supplies Print the document. Is the print light? Step 5 Go to step 6.
Page 201 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 202 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the paper curled? Step 2 Go to step 3.
Page 203 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded. •...
Page 204 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Adjust the guides in the tray to the correct position for the paper loaded. Print the document. Is the print crooked or skewed? Step 2 Go to step 3. The problem is solved.
Page 205 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 206 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 207 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 208 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 209 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 210 Do vertical dark lines or streaks appear on prints? Step 3 Go to step 4. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 211 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 212 Contact customer The problem is support. solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document. Do vertical dark streaks with missing images appear on prints? Vertical light bands Note: Before solving the problem, print the Print Quality Test Pages.
Page 213 Troubleshooting Action Contact customer The problem is Check if the printer is using a genuine and supported Lexmark support. solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Do vertical light bands appear on prints? Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages.
Page 214 Troubleshooting Conﬁdential and other held documents do not print Action Step 1 The problem is Go to step 2. solved. From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
Page 215 Troubleshooting Slow printing Action Step 1 Go to step 2. The problem is solved. Make sure that the printer is not in Eco‑Mode and Quiet Mode. Print the document. Is the printer still printing slow? Step 2 Go to step 3. The problem is solved.
Page 216 Troubleshooting Action Step 6 Go to step 7. The problem is solved. Make sure that the printer is not overheating. Notes: • Allow the printer to cool down after a very long print job. • Observe the recommended ambient temperature for the printer.
Page 217 Troubleshooting Action Step 4 The problem is Go to step 5. solved. Turn off the printer, wait for about 10 seconds, and then turn on the printer. Print the document. Is the document printed? Step 5 The problem is Contact customer solved.
Page 218 Troubleshooting Action Step 4 Press the power Go to step 5. button to wake the Check if the printer is in Sleep or Hibernate mode. printer. Is the printer in Sleep or Hibernate mode? Step 5 Go to step 6. Insert the cables to the correct ports.
Page 219: Faxing Problems
Troubleshooting Action Step 2 The problem is Go to step 3. solved. Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel.
Page 220 Troubleshooting Action Step 3 Go to step 5. Go to step 4. Check for a dial tone. • Call the fax number to check if it is working properly. • If you are using the On Hook Dial feature, then turn up the volume to check if you hear a dial tone.
Page 221 Troubleshooting Action Step 7 The problem is Contact customer solved. support. Scan the original document one page at a time. Dial the fax number. Scan the document. Can you send or receive a fax? Can receive but not send faxes Action Step 1 The problem is...
Page 222: Scanning Problems
Troubleshooting Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Enhance the print quality. From the home screen, touch Settings > Print > Quality. Adjust the settings. Is the fax print quality satisfactory? Step 2 The problem is Go to step 3.
Page 223 Troubleshooting Partial copies of document or photo Action Step 1 The problem is Go to step 2. solved. Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. Copy the document or photo. Is the document or photo copied correctly? Step 2 The problem is...
Page 224 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Open the scanner cover. Using a damp, soft, lint‑free cloth, wipe the ADF glass and the white underside of the ADF cover. Close the scanner cover. Do vertical streaks still appear on scanned documents? Step 2 Contact customer...
Page 225 Troubleshooting Scanner does not close Action Remove obstructions that keep the scanner unit open. The problem is Contact customer solved. support. Did the scanner unit close correctly? Scanning takes too long or freezes the computer Action Close all applications that are interfering with the scan. Contact customer The problem is...
Page 226: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 227: Upgrading And Migrating
Upgrading and migrating Upgrading and migrating Hardware Available internal options • Flash memory • Font cards • Firmware cards – Forms and Bar Code – IPDS – PRESCRIBE • Internal solutions port – RS-232C Serial Interface Card – Parallel 1284-B Interface Card –...
Page 228 Upgrading and migrating Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. Turn on the printer. Installing a memory card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 229 Upgrading and migrating Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Unpack the memory card. Warning—Potential Damage: Do not touch the connection points along the edge of the card. Insert the memory card until it clicks into place.
Page 230 Upgrading and migrating Close the controller board access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 231 Upgrading and migrating Unpack the optional card. Warning—Potential Damage: Do not touch the connection points along the edge of the card.
Page 232 Upgrading and migrating Push the card ﬁrmly into place. Note: The entire length of the connector on the card must touch and be ﬂush against the controller board. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
Page 233 Upgrading and migrating Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Unpack the hard disk. Attach the hard disk to the controller board. Warning—Potential Damage: Do not touch or press the center of the hard disk.
Page 234 Upgrading and migrating Attach the hard disk interface cable to the controller board. Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 235 Upgrading and migrating Mounting bracket Thumbscrews Housing Interface cable Install the ISP into its housing. Secure the ISP in place and attach the ISP extended cable.
Page 236 Upgrading and migrating Open, and then remove the controller board access cover. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Attach the ISP kit to the printer.
Page 237 Upgrading and migrating If a printer hard disk is installed, then remove the hard disk before installing the ISP. Unplug the hard disk interface cable from the controller board.
Page 238 Upgrading and migrating Connect the ISP extended cable to the ISP connector.
Page 239 Upgrading and migrating Install the hard disk.
Page 240 Upgrading and migrating Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 241: Software
Obtain a copy of the software installer package. • From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen.
Page 242: Firmware
Upgrading and migrating For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu. Adding available options in the print driver For Windows users Open the printers folder. Select the printer you want to update, and then do either of the following: •...
Page 243 Updating ﬁrmware Some applications require a minimum device ﬁrmware level to operate correctly. For more information on updating the device ﬁrmware, contact your Lexmark representative. From the Embedded Web Server, click Settings > Device > Update Firmware. Browse to locate the required ﬂash ﬁle.
Page 244: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 245 Notices Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print and Google Chrome are trademarks of Google Inc. Macintosh, the Mac logo, and Safari are trademarks of Apple Inc.
Page 246 The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 247 Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped by Lexmark. Temperature information Ambient operating temperature 10 to 32°C (50 to 90°F)
Page 248 Notices DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser. VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista. GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
Page 249 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 250 If this happens, the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Page 251 5. The REN of this device is located on the label. This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873.
Page 252 LEX-M14-002 A11-0160001JP Using this product in Switzerland This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé...
Page 253 Regulatory notices for wireless products This section contains regulatory information that applies only to wireless models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com. Modular component notice This product may contain the following modular component(s): Lexmark Regulatory Type/LEX-M01-005;...
Page 254 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 255 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 256 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 257 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 258 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 259: Index
Index Index from the printer control sleep mode 165 panel 38 conserving supplies 166 About this Printer menu 68 cannot open Embedded Web contacting customer accessing the controller support 226 Server 182 board 227 Card Copy contacts activating Voice Guidance 24 setting up 18 adding 22 adapter plug 46...
Page 260 Index customer support sleep mode 165 ﬁrmware contacting 226 erasing printer hard disk update 243 customizing the display 19 memory 138 ﬂash drive erasing printer memory 139 printing from 34 Ethernet menu 117 scanning to 54 Ethernet port 14 Flash Drive Print menu 113 date and time exporting a conﬁguration ﬁle folder paper 194...
Page 261 Index imaging unit HTTP/FTP Settings 123 ordering 150 Image 77 letterhead replacing 154 Information Sent to Lexmark 62 copying on 39 importing a conﬁguration ﬁle IPSec 121 Lexmark Mobile Print using the Embedded Web Job Accounting 72 using 33 Server 242...
Page 262 184 method 142 reprinted 190 noise emission levels 245 personal identiﬁcation numbers job prints from the wrong Non‑Lexmark supply 187 enabling 25 tray 218 non‑volatile memory 139 photos job prints on the wrong erasing 138...
Page 263 18 scan job was not skewed print 203 successful 224 recycling speaker scanner does not respond 225 Lexmark packaging 166 default volume 141 scanner unit does not Lexmark products 166 spoken passwords close 225 toner cartridges 166 enabling 25...
Page 264 32 crooked or skewed print 203 enabling 183 dark print 192 using ﬁne lines are not printed genuine Lexmark parts 148 correctly 193 toner cartridge genuine Lexmark supplies 148 folded or wrinkled paper 194 ordering 148 using Customer Support 19...
Page 265 Index Voice Guidance speech rate adjusting 25 volatile memory 139 erasing 138 white lines 213 white pages 190 Wireless menu 115 wireless network connecting the printer to 142 Wi‑Fi Protected Setup 142 wireless networking 142 Wi‑Fi network deactivating 143 Wi‑Fi Protected Setup wireless network 142 wrinkled paper 194...

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