Troubleshooting - Honeywell MeshGuard FTD-2000 User Manual

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8

Troubleshooting

Failure Symptom
Cannot turn on
Abnormally high
reading
"-0" Alarm
Controller cannot
receive the
MeshGuard's signal
No Antenna Icon
Others
MeshGuard User's Guide
Cause
Battery charge too low
Battery has been
changed
New battery needs to
be discharged before
use
Incorrect gas
calibration
Sensor low sensitivity
to calibration gas
Sensor zero drift
Too much distance
between the
MeshGuard and the
controller.
There is an obstruction
between the
MeshGuard and the
controller.
Controller does not
receive completed data
packet
Battery is low
MeshGuard and
controller have different
Pan ID numbers
There is no reader or
controller nearby.
The controller or
reader's network has
changed.
The MeshGuard is out
of its RF range.
Battery is low
Solution
Replace battery
Wait at least 60
seconds to turn on
MeshGuard
Check RAE Systems
web site for inform-
ation on batteries
Recalibrate
Replace the sensor
Perform zero
calibration
The distance should be
300 m, line of sight.
Deploy RTR MeshGuard
or MeshGuard Router(s).
Relocate the
MeshGuard or deploy
RTR MeshGuard or
MeshGuard Router(s).
Press [Y/+] on the
detector to force it to
send data packets
Replace battery
Set both units to have
the same Pan ID
number
Move the MeshGuard
closer to a working
controller or reader.
Perform the network
searching function in
diagnostic mode.
Move the MeshGuard
close to a working
controller or reader
and Press [Y/+]
Replace battery
Turn MeshGuard off
and on again.
Consult RAE Systems
Customer Service.
37

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