Performing An Attended Transfer - Cisco SPA 504g User Manual

Performing an Attended Transfer

To perform an attended transfer for all phones (except the Cisco SPA501G):
STEP 1 During an active call, press xfer. The call is placed on hold and a new line is opened to
dial the number.
Either:
STEP 2
Enter the number to which you want to transfer the call, then press dial or wait a few
•
seconds.
Press dir and either choose a number from the personal directory or (if configured) select
•
the Corporate Directory, then press dial.
If you hang up before the second call rings, the transfer fails and the first call is
•
disconnected. If you misdial, use the delChar, clear, or cancel key to make your changes
before the call is transferred. (Not available for the Cisco SPA502G.)
STEP 3 Press xfer after the phone begins to ring, or at any time after the phone is answered.
To perform an attended transfer for the Cisco SPA501G:
STEP 1 During an active call, press Transfer.
STEP 2 Enter the number to where you want to transfer the call.
STEP 3 After the phone begins to ring or after the person you are calling answers, press Transfer
again.
31