Resuming A Call; Ending A Call; Transferring Calls; Performing An Attended Transfer - Cisco SPA525G User Manual

Using Basic Phone Functions

Resuming a Call

Resuming a Call

Ending a Call

Transferring Calls

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Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide
To resume the call, press the flashing red line button for the call. If you have
multiple calls, all calls are put on hold except the active call.
To end a call:
•
If you are using the handset, hang up.
•
If you are using the speakerphone, press the Speaker button.
•
If you are using the headset, either press the Headset button (wired) or replace
the receiver (wireless).
You can perform two types of transfers:
•
Attended—You call the person to whom you are transferring the call and
speak to them before transferring the call.
•
Blind—You transfer the call without speaking to the other party to which you
are transferring the call.

Performing an Attended Transfer

During an active call, or a call on hold, press Transfer.
Either:
•
Enter the number to which you want to transfer the call; or
•
Press Directory and either choose a number from the personal directory.
Press Dial or wait a few seconds. The call is placed on hold and a new line is
opened to dial the number.
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