Transferring Calls (Cisco Spa 303); Performing An Attended Transfer; Performing An Unattended (Blind) Transfer - Cisco 301 User Manual

Using Basic Phone Functions

Transferring Calls (Cisco SPA 303)

Transferring Calls (Cisco SPA 303)

STEP 1
STEP 2
STEP 3
STEP 1
STEP 2
Cisco Small Business IP Phone SPA 30X User Guide (SIP)
You can perform the following types of transfers:
• Attended Transfer—You call the person to whom you are transferring the
call and either:
- transfer the call while the phone is ringing.
- wait for the person to answer before transferring the call.
• Blind Transfer—You transfer the call without speaking to the other party to
which you are transferring the call.

Performing an Attended Transfer

During an active call, press xfer. The call is placed on hold and a new line is
opened to dial the number.
Either:
• Enter the number to which you want to transfer the call, then press the dial
softkey or wait a few seconds.
• Press the dir softkey and either choose a number from the personal
directory or select the Corporate Directory, then press the dial softkey.
If you hang up before the second call rings, the transfer fails and the first
call is disconnected. If you misdial, use the delChar, clear, or cancel
softkey to make your changes before the call is transferred.
Press the xfer softkey after the phone begins to ring, or at any time after the phone
is answered.

Performing an Unattended (Blind) Transfer

During an active call, press the bXfer softkey.
Enter the number to which you want to transfer the call and press the dial softkey.
The call is transferred with no further action required on your part.
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