Transferring A Held Call To An Active Call - Cisco SPA 504g User Manual

Performing an Unattended (Blind) Transfer
To perform an unattended transfer for all phones (except the Cisco SPA501G)::
STEP 1 During an active call, press the bXfer softkey.
STEP 2 Enter the number to where you want to transfer the call. The call is transferred with no
further action required on your part.

Transferring a Held Call to an Active Call

If you have one call on hold and one active call, you can transfer one of the calls to the other call,
connecting the two callers. This is different from a conference call, because you no longer remain
part of the call after the transfer. (Not available for the Cisco SPA501G.)
With one active call and one or more calls on hold:
Press the xfer softkey.
If you have only one call on hold, the call is transferred to the active party and you are
disconnected.
If you have more than one call on hold, choose the held call you want to transfer by pressing the
line button of the call on hold.
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