Managing Missed Calls - Cisco SPA 504g User Manual

Managing Missed Calls

When enabled, the IP phone screen on your IP phone notifies you if a call came in that was
unanswered. (Not available for the Cisco SPA501G.)
To view and return a missed call:
If the IP phone screen shows a missed call, press the lcr softkey to return the missed call.
•
Press the miss softkey to view a list of missed calls, select a call, and press dial.
If the IP phone screen does not show a missed call, you can return a call from the Missed
•
Call list:
Press the Setup button.
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Select Call History.
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Select Missed Calls.
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To call a missed call number, chose the call you want to return and press dial.
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NOTE If the call was from a long distance number, it might be necessary to edit the call before
returning it. Press the edit softkey to edit the call and use the softkey buttons and keypad to edit the
number.
Turning the Missed Calls Shortcut On and Off
To remove the lcr and miss softkeys that appear on the IP phone screen when you miss a call (except
on the Cisco SPA501G):
STEP 1 Press Setup.
STEP 2 Select Preferences.
STEP 3 Choose Miss Call Shortcut and press edit.
STEP 4 Press y/n to enable or disable the feature.
STEP 5 Press ok.
STEP 6 Press save.
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