Error Messages; Troubleshooting - Zeiss Acuitus 5000 User Manual

Error Messages

Printer not ready
Unable to refract
Unable to initialize target motor
Unable to initialize refractor motor

Troubleshooting

Instrument does
not come on
Printer is not
working
Unusually high
sphere and cylinder
readings
Refraction errors
with multiple patients
Zeiss Humphrey Systems Acuitus User Manual
PN 50648 Rev A June 2001
Make sure there is paper in the printer and the paper feed lever is in the
lock position. Make sure the printer is pushed all the way into the body
of the instrument and is locked in position.
Reposition the patient, make sure the eye is aligned, and try again.
Turn the instrument off and on again. Try to take a measurement. If the
problem persists, call Humphrey Systems Customer Service.
Turn the instrument off and on again. Try to take a measurement. If the
problem persists, call Humphrey Systems Customer Service.
Make sure that the power cord is firmly plugged
into the power cord attachment in the side of the instrument and is
firmly plugged into an electrical outlet.
Check fuses (see page 18).
Check the second setup screen to make sure the
printer is turned on. (Press Help, Setup, Page Down to reach Internal
printer.)
Check to see that there is paper in the printer and that it is properly
installed. Make sure the paper feed lever is in the lock position. Check
that the printer is pushed all the way into the body of the instrument
and is locked in position.
Check to see that the type of paper in the printer is the type specified
(Label or Standard). (Press Help, Setup, Page Down to reach Paper
Type on the second setup screen.)
This can be caused by a dirty patient fixation
window. Clean the window carefully following the
instructions on page 18.
Check the instrument's calibration following the
instructions on page 17.
19