Answer A Call Left On Hold For Too Long; Swap Between Active And Held Calls; Call Park - Cisco 6800 Series User Manual

Calls
Procedure
Step 1
Press Hold
Step 2
To resume a call from hold, press Hold

Answer a Call Left on Hold for Too Long

Use the:
• Flashing red line button
• Flashing message indicator on the handset
• Visual notification on the phone screen
• Ringing notification on the phone if a hold reminder is configured with phone web page
Procedure
Press Hold

Swap Between Active and Held Calls

You can easily switch between active and held calls.
Procedure
Press the line button for the held call, then press Resume to resume that call and place the other call on hold
automatically.

Call Park

You can use your phone to park a call. You can then retrieve the call either from your phone or another phone,
such as a phone at a coworker's desk or in a conference room.
A parked call is monitored by your network so you won't forget about it. If the call remains parked for too
long, you hear an alert. You can then answer, decline to answer, or ignore the call on your original phone.
You can also continue retrieving it from another phone.
If you don't answer the call within a certain length of time, it's routed to voicemail or another destination, as
set by your administrator.
or Hold.
or Resume to resume the held call.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
Answer a Call Left on Hold for Too Long
or Resume.
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