Phone Screen Features - Cisco 6800 Series User Manual

Your Phone
• Softkeys, located below the screen, give you access to the function displayed on the screen above the
• Feature and line buttons give you access to phone features and phone lines. On the Cisco IP Phone 6821,
Feature and line buttons illuminate to indicate status:
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Some functions can be set up as softkeys or as feature buttons. You can also access some functions with
softkeys or the associated hard button.
The Cisco IP Phone 6821 has a limited number of hard buttons. You use the softkeys to access most call
features.

Phone Screen Features

The phone screen shows information about your phone such as directory number, active call and line status,
softkeys, speed dials, placed calls, and phone menu listings. The screen is made up of three sections: the
header row, the middle section, and the footer row.
Figure 5: Cisco IP Phone 6841 and 6851 Screen
The Cisco IP Phone 6821 has a similar layout but in a more compact format.
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softkey. The softkeys change depending on what you are doing at the time. The More ... softkey shows
you that more functions are available.
these are the buttons on the left side of the screen. On the Cisco IP Phone 6841 and 6851, these are the
buttons on either side of the screen.
• Feature buttons—Used for features such as Speed dial or Call pickup, and to view your status on
another line.
• Line buttons—Used to initiate or answer a call or resume a held call. You can also use a line key
to open and close the call session window, and to navigate through the call session window. Open
the call session window to see the calls on the line.
or Green—Line is idle.
or Red, steady—Line is active or in use.
or Red, flashing—Line is on hold or there is an inbound call.
or Amber, steady—Line is unregistered (cannot be used).
At the top of the screen is the header row. The header row displays the phone number, current
date and time, as well a number of icons. The icons display when features are active.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
Phone Screen Features
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