Fax Reception Service Check - Ricoh LI-MF1 M126 Field Service Manual

6. Troubleshooting
Step
Check the device that cannot receive a
13
fax. Can it send a fax?
Press **411 to enter the Fax/SE Menu.
Select "Print Logs".
Print the T30 transmission log. Check the
error being reported with the fax error
14
code table. See "Fax Error Codes" in
"Troubleshooting". Perform the suggested
resolution for the error.
Did this fix the problem?
Adjust the "Transmit Level" setting in the
SE menu. Press **411 to enter the SE
menu, enter Modem settings, and select
"Transmit Level".
6
Test by adjusting the transmitted signal
strength by decreasing/increasing the
'Transmit Level' setting in steps of 1db.
15 For example, if default value is -11 db,
changing it to -12db will decrease the
signal strength by 1db, and changing it to
-10db will increase the signal strength by
1db. Recommended adjustment range is
±5 db (in 1db steps) from the default
value.
Did this fix the problem?

Fax Reception Service Check

Step
Is the phone line properly connected to
1
the modem card and the wall jack?
Properly connect the phone line to the
modem card and wall jack.
2
Did this fix the problem?
276
Questions / actions
Questions / actions
Yes
Stop here. The issue is
Go to step 14.
with the other device.
Problem resolved. Go to step 15.
Go to your second-
level of support (
Stop. Problem
279 "Escalating a
resolved.
Fax Issue to Second-
Level Support").
Yes
Go to step 3. Go to step 2.
Problem resolved. Go to step 3.
No
p.
No