Troubleshooting; Smart Info" Window; Faults With Display Message - Schaerer Coffee Prime Operating Instructions Manual

Troubleshooting

Display message
Milk level low
(Small reserve amount still
available)
Milk empty
Empty the drip tray.
Drip tray missing
BASCP_EN
V08 | 08.2018
Troubleshooting

"Smart Info" window

The [Info] field is displayed if a malfunction exists or intervention by a user or service technician
is needed to ensure operating readiness of the machine. For instance, if the drinking water
tank must be refilled.
If such a case occurs, the [Info] field appears on the main screen.
Depending on the cause, beverage dispensing is disabled until the required measure has
been carried out.
► Press the [Info] field (see figure).
 The "Smart Info" window opens (see figure).
► Carry out the measures described.
If the display message persists, a malfunction may exist.
► Contact your service partner (see www.schaerer.com).
See also "Troubleshooting" - "Faults with display message".

Faults with display message

The most important fault messages are described below. Contact your service partner if the
fault persists after all of the troubleshooting measures have been tried.
Cause
The container for fresh milk is virtually
empty.
The container for the fresh milk is emp-
ty.
The drip tray is full.
The drip tray is not correctly inserted or
is missing.
What to do
► Top up the container for the fresh milk as and
when.
► Remove the container for the fresh milk.
► Thoroughly clean the container.
► Fill the container with fresh milk pre-cooled at
±5°C and insert it back into the machine.
► Empty the drip tray.
► Clean the drip tray and reinsert it.
► Insert the drip tray and check for correct seating.
www.schaerer.com
75